Summary
Overview
Work history
Education
Skills
Timeline
Generic
Dylan Dobosz

Dylan Dobosz

High Bentham,Lancashire

Summary

Over the past few years, I’ve been working in care, which really helped me build strong communication skills, stay calm under pressure, and understand how to work well with all kinds of people. But alongside that, I’ve always had a real passion for tech and creativity, especially anything digital. I’ve spent lots of time learning by doing, whether that’s building PCs, designing logos, editing photos, or experimenting with SEO and website work. I launched two sites, a website making company https://dotdotsites.co.uk and my own streetwear/charity raffle brand, ScorchedHeads.com, which has taught me so much about marketing, branding, content creation and how to actually get people’s attention online. From designing the logo and site to figuring out how to improve search rankings and writing product descriptions it’s been a proper hands on experience. I’d say creative thinking is one of my strengths. I like solving problems, coming up with ideas, and making things look good and work well. I’ve always had an interest in the way brands present themselves and how content connects with people. Now I’m really keen to bring all of that to a team like Noise Agency. I might not have formal agency experience yet, but I’m full of ideas, ready to learn, and genuinely excited about digital marketing as a career.
Outside of work, I’m usually at the gym, working on new ideas, cooking, or messing around with photography or music. I’m driven, honest, and always looking to grow and I’d love the chance to be part of something creative and fast paced like this.

Overview

9
9
years of professional experience
2025
2025
years of post-secondary education

Work history

Fellsidewoodworks.com

Myself
High Bentham
03.2025 - Current
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Completed customer orders with speed and accuracy.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Built strong relationships with regular customers for repeat business.
  • Monitored trends in consumer behaviour with keen attention to detail.
  • Collaborated effectively with team members to meet sales targets.
  • Offered personalised shopping advice to enhance customer experiences.
  • Utilised excellent communication skills to provide detailed product information.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
  • Delivered exceptional after-sales service, encouraging repeat business.

Residential support worker (Young people)

Witherslack group
Low Bentham
09.2024 - 02.2025
  • Facilitated group activities for increased social interaction.
  • Provided emotional support, enhanced self-esteem in young people.
  • Encouraged active participation in community events, promoted social integration.
  • Organised recreational activities for fun-filled leisure time.
  • Fostered a supportive living environment by creating homely surroundings.
  • Advocated rights of young people within the residential setting.
  • Conducted regular house meetings for open dialogue and issue resolution.
  • Coordinated with external agencies for additional support services when required.
  • Ensured safety regulations were adhered to at all times, maintained secure environment.

Practitioner

Outcomes First Group
Kirkby Lonsdale, Lancashire
02.2022 - 08.2024
  • Updated residents records to comply with company and regulatory standards.
  • Aided residents with bedtime routines, washing and dressing.
  • Assisted with daily meal prep, promoting nutritious options for optimal health and wellbeing.
  • Created positive relationships with residents through practical support and companionship, improving overall quality of life.
  • Maintained excellent physical fitness levels to safely, securely lift and manoeuvre residents.
  • Ensured residents were correctly taking prescribed medications, maintaining optimal health.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive feedback.
  • Oversaw training and mentoring of new team members, promoting productivity and quality service.
  • Trained staff on best practices to achieve optimal productivity.
  • Completed record keeping, recognizing discrepancies and promptly addressing for resolution.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Skilled at working independently and collaboratively in a team environment.

Customer Service Specialist

Booths
Kirkby Lonsdale, Cumbria
12.2017 - 01.2019
  • Offered detailed advice on product and service.
  • Thoroughly monitored compliance with customer service standards to maintain stellar industry reputation.
  • Offered prompt solutions to maintain customer satisfaction.
  • De-escalated objections and disputes professionally to maintain customer satisfaction.
  • Filled display cases with freshly-wrapped products from work area or items pulled from cooler.

Melling Hall Raffle Winacountryhouse.com

Self Employed
Melling , Lancashire
01.2017 - 09.2017
  • Assisted analysing on website performance and effectively practised SEO optimisation, increasing web traffic.
  • Analysed customer data and campaign performance to drive improvements.
  • Conducted market research to better understand key customer segments.
  • Developed targeted Facebook and Google Ads campaigns.
  • Shaped business direction through rigorous research and strategy development.
  • Initiated and elevated new business opportunities by implementing effective networking strategies.
  • Grew number of customers by 500,000 in 6 Months reaching £1,000,000 in profit.

Education

QES
Kirkby Lonsdale, Cumbria

A-Levels - Business Studies

Kendal College
Kendal, Cumbria
09.2017 - 05.2018

NVQ Level 3 - Children and Families Practitioner

Kendal College
Kendal

Skills

  • Report generation
  • Quality Control
  • High-value project management
  • Inbound and outbound calling
  • Documentation and reporting
  • Technical Support
  • Strategic sales knowledge
  • Recordkeeping strengths
  • Microsoft Office Suite
  • Medication management
  • Client record management
  • Progress reporting
  • First aid training
  • Team oversight
  • Documentation development
  • Personal care
  • Safeguarding knowledge
  • Market intelligence
  • Excellent communication skills

Timeline

Fellsidewoodworks.com

Myself
03.2025 - Current

Residential support worker (Young people)

Witherslack group
09.2024 - 02.2025

Practitioner

Outcomes First Group
02.2022 - 08.2024

Customer Service Specialist

Booths
12.2017 - 01.2019

A-Levels - Business Studies

Kendal College
09.2017 - 05.2018

Melling Hall Raffle Winacountryhouse.com

Self Employed
01.2017 - 09.2017

QES

NVQ Level 3 - Children and Families Practitioner

Kendal College
Dylan Dobosz