DYLAN DHALIWAL
Ilford,London
Summary
Motivated and reliable professional with diverse experience in customer service, retail, construction, and administration. Proven ability to deliver exceptional service in high-pressure environments while maintaining professionalism. Gained hands-on skills in property renovation, including demolition, painting, and kitchen installations, while ensuring safety and teamwork. Experienced in administrative tasks within the construction sector, effectively managing supplier communications and maintaining accurate records using Microsoft Excel.
Overview
1
1
Certification
4
4
years of post-secondary education
5
5
years of professional experience
Work history
Administration Work Experience
Construction Company
- Contacted suppliers and companies to enquire about products and prices.
- Used Microsoft Excel to keep records and spreadsheets up to date.
- Helped organise information and complete general office tasks.
- Spoke professionally with suppliers over the phone and by email.
- Developed strong organisational skills and attention to detail.
Construction labourer
Work Experience
Harrow
2026.07 - Current
- Used power tools effectively to improve task completion rates.
- Cleaned sites after shifts by organising tools and storing supplies safely.
- Removed debris from sites to improve workplace safety.
- Demolition and site preparation
- Painting and decorating
Retail Sales Assistant
Sports Direct
Ilford, Redbridge
2024.01 - 2025.01
- Greeted customers and helped them find products that suited their needs.
- Answered customer questions and gave product recommendations.
- Processed purchases accurately and efficiently.
- Helped keep the shop floor clean, organised and well stocked.
- Worked as part of a team during busy periods to provide a good shopping experience.
- Built positive relationships with returning customers through friendly service.
Security Steward
CentreCircle / Achilleus Security / Leyton Orient
2024.01 - 2026.07
- Helped members of the public with questions and directions.
- Managed queues and supported large events.
- Stayed calm and professional when dealing with difficult situations.
- Worked closely with colleagues to keep visitors safe.
- Provided friendly customer service throughout events.
- Communicated with people from different backgrounds in busy environments.
Activity Assistant
SOUL HAF Programme
East Ham, Newham
2025.07 - 2025.09
- Supported children during activities in a safe and welcoming environment.
- Worked with colleagues to run activities and encourage participation.
- Built good communication and teamwork skills.
Assistant
Little Steps Gym
Ilford, Redbridge
2021.09 - 2023.06
- Helped run sports sessions for young children.
- Spoke with parents about their children's progress.
- Developed patience, communication and organisation skills.
Education
A Levels - Economics (C), Business (C), Psychology (C)
Beal Sixth Form
Ilford, Redbridge 2023.09 - 2025.06
GCSEs - English Language (8), Mathematics (7), Combined Science (6-6), Geography (6), Economics (5), Computer Science (5)
Beal High School
Ilford, Redbridge 2021.09 - 2023.07
Skills
- Excellent customer service
- Friendly and approachable
- Strong communication skills
- Building relationships with customers
- Microsoft Excel
- Administration and organisation
- Attention to detail
- Problem-solving
- Teamwork
- Reliable and hardworking
- Confident speaking with customers
- Able to work well in busy environments
Certification
- Level 2 Spectator Safety
- Introduction to Accounting - Coursera
- Excel for Everyone - edX
- Introduction to Electrical Wiring Systems – Alison
- Electrical Safety – Alison
Accomplishments
- School Football Captain for two years.
- Helped younger students with maths and school activities.
- Completed the National Citizen Service (NCS) programme, improving confidence, teamwork and leadership.
Timeline
Construction labourer
Work Experience
2026.07 - Current
Activity Assistant
SOUL HAF Programme
2025.07 - 2025.09
Retail Sales Assistant
Sports Direct
2024.01 - 2025.01
Security Steward
CentreCircle / Achilleus Security / Leyton Orient
2024.01 - 2026.07
A Levels - Economics (C), Business (C), Psychology (C)
Beal Sixth Form
2023.09 - 2025.06
Assistant
Little Steps Gym
2021.09 - 2023.06
GCSEs - English Language (8), Mathematics (7), Combined Science (6-6), Geography (6), Economics (5), Computer Science (5)
Beal High School
2021.09 - 2023.07
Administration Work Experience
Construction Company