Dylan Davies

Branded Merchandise Agency serving global clients with end-to-end procurement and merchandise solutions

Logistics & Account Manager
Jan 2024 – Present

Logistics/Marketing Executive
Apr 2023 – Jan 2024

Marketing Apprentice
Apr 2022 – Apr 2023

Key Responsibilities – Procurement & Account Management Focus

• Procurement Coordination: Coordinated end-to-end sourcing and procurement of custom merchandise, components, and services, managing supplier selection, order fulfilment, and logistics across multiple campaigns.
• Contract & Vendor Management: Negotiated pricing, delivery terms, and service agreements with suppliers, maintaining compliance with client-specific requirements and internal SLAs.
• Client Liaison: Acted as the main point of contact for global clients, ensuring clear communication across internal teams and external suppliers to deliver on time and within scope.
• Budget & Cost Control: Managed client budgets and procurement pipelines, identifying opportunities to reduce spend and improve operational efficiency without compromising quality.
• Compliance & Documentation: Oversaw commercial documentation including NDAs, briefs, and supplier terms; ensured data protection and trade compliance.
• Management of Trade and Export Compliance: Managed trade and export compliance processes by ensuring supplier documentation, customs declarations, and product classifications meet international trade regulations and client-specific import/export requirements.
• Global Logistics & Freight Management: Coordinated worldwide shipping via air, sea, train, and road freight, selecting optimal transport methods based on cost, lead times, and client requirements; balanced efficiency with compliance, sustainability, and customs considerations to ensure smooth cross-border delivery.
• Project Delivery: Delivered complex, high-value procurement projects in alignment with brand requirements, technical specifications, and contractual deliverables.
• Supplier Relationship Management: Monitored supplier performance and initiated corrective action where necessary to maintain delivery standards.
• ERP & Tools Usage: Used systems (Fullworks) and platforms (Royal Mail, DHL, FedEx, Velta and Ocean Side) to track procurement status, coordinate with stakeholders, and maintain accurate records.

Marketing & Strategic Support

• Strategic Leadership: Developed and executed comprehensive annual and campaign-specific marketing strategies aligned with business objectives and brand identity.
• Brand Management: Directed brand consistency across all channels, strengthening brand equity and customer engagement.
• Campaign Management: Planned and delivered integrated marketing campaigns from concept to execution, meeting KPIs and enhancing ROI.
• SEO & Content Strategy: Developed SEO strategies and authored high-converting content to boost search rankings and web traffic.
• Email & Social Media Marketing: Created tailored email campaigns and social media content to drive engagement and lead generation.
• Event Management: Spearheaded end-to-end planning and execution of events, ensuring seamless delivery and strong brand representation.
• Data & Analytics: Monitored campaign performance, analysed key metrics, and continuously optimised strategy based on insights.
• Team Leadership: Managed a marketing team of 5, providing mentorship, 1:1s, and performance oversight.
• Product Marketing: Delivered go-to-market strategies for product launches, ensuring strong market positioning and customer adoption.
• Supported procurement-related marketing communications and client onboarding materials.
• Directed campaign execution in tandem with procurement timelines and delivery schedules.

• Negotiated property sales and managed deal pipelines, including detailed documentation and regulatory compliance.
• Advised clients on legal and financial requirements, effectively balancing commercial goals with client satisfaction.
• Handled sensitive negotiations and formal agreements, demonstrating a strong grasp of commercial terms and confidentiality protocols.

• Coordinated between departments to ensure seamless guest experiences—transferable to internal stakeholder coordination in procurement.
• Supported events and operational logistics requiring attention to detail, problem-solving, and time-sensitive delivery.