Dylan Bourlier

• Fixing/replacing car parts, servicing, working closely with customers, changing tyres and brakes. Skills:
• Working in compliance with health and safety standards
• Working as part of a team
• Working independently
• Metal Fabrication
• Logical thinking
• Organization with heavy machinery and tools
• Time management
• Keeping a level head under pressure
• Problem-solving with innovative ideas
• Welding And Fabricating
• Team work
• Innovative thinking

Managed drink service for intoxicated adults in a nightclub while maintaining professionalism.

• Keeping work areas clean and tidy Organised and safe from hazards to health and safety Examining vehicles and reporting defects Working as part of a team Working on vehicles of all manufacturers:
• Servicing
• Repairs
• Fabrication Working with customers to meet their needs for their vehicles.

• Rochester Interact with the general public, especially children Dealing with guests in a polite and professional manner Constantly demonstrating an enthusiastic, friendly & approachable attitude while dealing with the general public Ensure high levels of customer service are promoted at all times Follow company procedures and ensure a high standard of H&S is followed at all times and understand the importance of adhering to the rules Demonstrating attention to detail when assisting young children throughout their chosen rides Ensuring guests are at the appropriate height, in line with health and safety regulations, to go onto the ride Dealing with customers of various ages face-to-face in a polite and professional manner, this will include general enquiries from the public and customer complaints Maintain appropriate and accurate records of all activities Identify & report any hazards or unsafe practices Ensure PPE (Personal Protection Equipment) is worn where necessary Keep rides & attractions as well as surrounding areas and workplace clean and tidy Follow company procedures concerning lost property and lost children

• Interacting with customers, taking orders and serving snacks and drinks, Assess customers' needs and preferences and make recommendations Clean and prepare the cooking station Maintain Sanitation Standards, Health & Safety and Food Hygiene regulations Work effectively in a busy and hectic environment Work autonomously as well as part of a team Ensuring excellent customer service and quality Offer menu recommendations upon request Take accurate food and drink orders Serve food and drink orders Carry dirty plates, glasses and silverware to the kitchen for cleaning Provide excellent customer service to guests

• Deliver excellent standards of livestock care and store presentation Greet all our customers in an articulate, approachable and friendly manner to maintain our high standards of customer care Communicate your fishkeeping knowledge clearly to customers with varying levels of experience and maintain our policy of responsible fishkeeping Work efficiently as part of a team in a fast-paced retail environment Complete sales correctly and efficiently ensuring customers leave the store fully satisfied Ensure a high level of customer service Re-stocking shelves as necessary Assist in out-of-hours tasks to help aid in the smooth running of the business including stock-taking Ensure that the shop floor runs smoothly Deal with customer enquiries and complaints and monitor customer service