Dylan Bidder
Bristol
Summary
Highly capable with a solid foundation in customer service and safe loading practices. Enhanced operational efficiency through effective multitasking, crisis de-escalation, and strong communication skills, while consistently adapting to night shifts and adverse weather conditions. Committed to ongoing learning and contributing to team success by leveraging administrative and problem-solving abilities.
Overview
5
5
years of professional experience
25
25
years of post-secondary education
Work history
Multiskilled Driver
Unifi Aviation
Bristol
2025.09 - Current
- Operate company vehicles responsibly, perform daily checks and report maintenance needs.
- Delivered and collected equipment, supplies and documentation to ensure smooth ground operations while adhering to strict safety procedures.
- Coordinate with operations teams to meet tight schedules and support seamless turnaround.
- Assisted with loading and unloading equipment to enhance team efficiency.
Bar Supervisor
VintageInns
Bristol
2024.10 - 2025.09
- Oversaw bar operations, including staff scheduling, training, and performance management, to maintain high service standards.
- Resolved customer escalations to deliver exceptional guest experiences.
- Ensure compliance with licensing, health and safety, and sanitation regulations.
- Managed stock control, ordering, and cost-control measures to minimise waste and enhance profitability.
- Implement process improvements to increase efficiency and consistency across shifts.
F&B associate
The Wave
, Bristol
2024.03 - 2024.08
- Correctly interpreted customer orders and prepared drinks according to the establishment's standards.
- Adjusted drink recipes to align with customers' preferences, enhancing satisfaction.
- Up-sold additional drinks and food items, contributing to increased overall sales.
- Up-sold menu items, boosting overall profitability.
- Maintained a well-stocked bar by regularly checking inventory and placing orders for supplies.
Supervisor
Ninja Warrior UK
, Bristol
2023.11 - 2024.01
- Efficiently up-sold products to customers while instructing team on procedure.
- Collaborated with cross-functional teams to identify and resolve conflicts, resulting in improved team dynamics.
- Evaluated employee performance and provided regular feedback to ensure goals and objectives were met.
- Created and enforced policies and procedures to ensure compliance with health, safety, and sanitation regulations.
Supervisor
Team Sport
Avonmouth, Bristol
2022.10 - 2023.08
- Demonstrated a wide range of communication skills when conversing with children of all ages and adults.
- Developed knowledge and understanding of children with special educational needs and the importance of being able to make reasonable adjustments in line to support their needs.
- Efficiently managed high volumes of customers, ensuring prompt seating and service.
- Greeted customers in a friendly and professional manner.
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner.
Administrator
ACE consultants
Bristol
2021.04 - 2021.08
- Greeted customers in a friendly and professional manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service.
- Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
Education
GCSEs - English Literature
Patchway High
Patchway, South Gloucestershire 2014.09 - 2018.07
GCSEs - English Language
Patchway High
Patchway, South Gloucestershire 2014.09 - 2018.07
GCSEs - Mathematics
Patchway high
Patchway, South Gloucestershire 2014.09 - 2018.07
GCSEs - Food prep and Nutrition
Patchway High
Patchway, South Gloucestershire 2014.09 - 2018.07
GCSEs - IT
Patchway High
Patchway, South Gloucestershire 2014.09 - 2018.07
GCSEs - Maths
Sgs College
Bristol 2018.09 - 2020.03
GCSEs - Science
Sgs College
Bristol 2018.09 - 2020.03
GCSEs - English Language
Sgs College
Bristol 2018.09 - 2020.03
A-Levels - Biology
Sgs College
Patchway, South Gloucestershire 2018.09 - 2020.03
Skills
- Safe loading practices
- Knowledge of roadside assistance
- Understanding of road laws
- Transport safety understanding
- Basic first aid certification
- Punctuality and reliability
- Comfortable with night shifts
- Payment Processing
- Inventory checks
- Efficient multitasking
- Customer service-oriented
- Flexible schedule
- Safety consciousness
- Crisis de-escalation
- Weather adaptability
- Communication proficiency
- Resilience under pressure
Affiliations
- Snow sports
- Surfing
- Axe throwing
References
References available upon request.
Timeline
Multiskilled Driver
Unifi Aviation
2025.09 - Current
Bar Supervisor
VintageInns
2024.10 - 2025.09
F&B associate
The Wave
2024.03 - 2024.08
Supervisor
Ninja Warrior UK
2023.11 - 2024.01
Supervisor
Team Sport
2022.10 - 2023.08
Administrator
ACE consultants
2021.04 - 2021.08
GCSEs - Maths
Sgs College
2018.09 - 2020.03
GCSEs - Science
Sgs College
2018.09 - 2020.03
GCSEs - English Language
Sgs College
2018.09 - 2020.03
A-Levels - Biology
Sgs College
2018.09 - 2020.03
GCSEs - English Literature
Patchway High
2014.09 - 2018.07
GCSEs - English Language
Patchway High
2014.09 - 2018.07
GCSEs - Mathematics
Patchway high
2014.09 - 2018.07
GCSEs - Food prep and Nutrition
Patchway High
2014.09 - 2018.07
GCSEs - IT
Patchway High
2014.09 - 2018.07