Dwight Sheasby
Coventry
Summary
I am a highly motivated and dependable professional with nearly 12 years of experience supporting Cargowise One, including the last 6 years in a specialist role. I demonstrate strong leadership and responsibility, consistently excelling in teamwork environments. I am known for dependability and a proactive approach, driving successful outcomes through collaborative efforts and a dedicated work ethic.
Overview
14
14
years of professional experience
Work History
Cargowise One Specialist
Toll Global Forwarding
01.2013 - Current
- Workflow configuration, maintenance, enhancement and support
- Customised document configuration and maintenance
- Registry configuration and maintenance
- New country implementations
- Country specific customs configuration and maintenance
- New feature identification, testing and rollouts
- Collaborated with cross-functional teams to ensure seamless integration of applications into existing Cargowise One landscape
- Liaise and manage logged issue with vendors and service providers
- Planning, testing and deploying Cargowise One upgrades
- Configuring and maintaining Cargowise One web services (GLOW, WebTracker, eAdaptor, WebPrint etc)
- Ensure entire Cargowise One infrastructure landscape is performing optimally and provide inputs and insight into improving landscape performance
Junior Systems Engineer
NETCB SOLUTIONS (PTY) LTD
01.2010 - 01.2013
- Environment Migrations and Configurations (Novell Technologies, Microsoft Server 2008, Netware Servers, SuSe Linux Enterprise Servers, Open Enterprise Servers, iFolder, iPrint, Platespin)
- Client Support (Novell Technologies, Microsoft Server 2008, Netware Servers, SuSe Linux Enterprise Servers, Open Enterprise Servers, iFolder, iPrint, Platespin)
- Network Support (DHCP, DNS, Router, NDS)
- eDirectory Maintenance (Time Sync, NDS Repairs, Tree Maintenance)
- BlackBerry Server Administration, BlackBerry Device Administration and Support
Education
Certified Cargowise Professional
Wisetech Academy
ITIL Foundation
APMG-International
England12.2013
Diploma in IT Networking -
Varsity College
Pretoria, South Africa12.2009
Skills
- Business process improvement
- Performance optimization techniques
- Change Management Expertise
- Advanced Technical Knowledge
- Application integration experience
- Customer Support Excellence
- Vendor Relations
Accomplishments
- UK Customs migration to CDS
- South Africa Customs Implementation (Migration from Compu-Clearing)
- Vietnam e-Invoicing Implementation
- Key contributor during Cargowise One cloud migration
- GLOW Implementation
- Key contributor during PAVE Implementation
- Key contributor for Cargowise One CDC migration
Timeline
Cargowise One Specialist
Toll Global Forwarding
01.2013 - Current
Junior Systems Engineer
NETCB SOLUTIONS (PTY) LTD
01.2010 - 01.2013
Certified Cargowise Professional
Wisetech Academy
ITIL Foundation
APMG-International
Diploma in IT Networking -
Varsity College