Dwight Jones

• Formulated business development strategy, resulting in 20% client base growth
• Diversified services, expanding from website design to full-scale multimedia solutions
• Directed high-profile live streaming events, achieving 40% YoY viewership increase
• Reduced client-reported technical issues by 25% through effective support
• Pioneered audio and multimedia production innovations, improving quality by 35%
• Enhanced efficiency by 15% through technology adoption
• Customised solutions based on strategic consultations, exceeding client expectations
• Streamlined workflows, reducing project turnaround times by 20% while maintaining quality
• Built high-performing multimedia team, boosting productivity by 30%
• Implemented training and mentorship programs, fostering culture of innovation
• Forged key partnerships, creating new growth opportunities.

• Supervised and Streamlined: Managed IT-Business Integration expert, optimising technical pre-production processes
• Webinar Excellence: Produced and delivered 40+ high-impact live webinars, exceeding stakeholder expectations
• Creative Edge: Directed professional video production, including editing and on-air direction, resulting in visually captivating content
• Technical Infrastructure Success: Spearheaded development of Digital Studio's technical infrastructure, ensuring successful launch within three months.

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• Operational Excellence: Directed daily activities and training for diverse programmes, optimising processes, and managing team of six creative, audio, and technical subcontractors
• International Reach: Coordinated music development projects across local and international venues, expanding studio's global footprint to include Caribbean and European countries, including Jamaica, Trinidad, Bahamas, Germany, and Netherlands
• Client Network: Built robust network of local and international clients and service providers, increasing revenue streams by 10%
• Innovative Solutions: Created customised Live Streaming Platforms, with advanced audio - enhancing digital presence of 50 performers, businesses, and community centres
• Customer Satisfaction: Maintained highest standards, resolving issues efficiently, resulting in consistently high customer satisfaction ratings of 4.5 or more.

• Developed, recommended and implemented strategies to improve employee work quality and speed by 35%.
• Drove performance while managing and maintaining customer expectations, quality standards and SLAs.
• Strategic Growth: Drove substantial business growth through industry seminars and strategic partnerships, expanding company reach, influence, and increased profitability by 30%