Dwaine Wintz
East Stroudsburg,PA
Summary
Driven professional eager to leverage IT education into hands-on support role. Mastery of troubleshooting, diagnosis and data security. Excels in risk mitigation and disaster recovery.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Controller Agent
Worldwide Flight Services
Allentown, PA
2024.05 - 2025.06
- Updated and maintained Inbound and Outbound Trucks Activity Logs
- Professionally handled Inbound and outbound calls
- Monitored Inbound and Outbound flights
- Adapted to constant changes in procedures
- Created and sent reports on time
- Managed communication with truck drivers and flight crews
- Coordinated with other departments to ensure smooth operations
- Implemented efficient tracking systems for inbound and outbound shipments
Material Handler/Forklift Operator
ABB Installation Products
Hackettstown, NJ
2019.08 - 2024.04
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility
- Performed cycle counts and inventory control to accurately track product levels
- Transported inventory items to appropriate locations
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Overnight Stocker/Sales Associate
Walmart
Boonton, NJ
2017.11 - 2019.04
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking
- Performed inventory counts and stocked merchandise
- Maintained effective team member communication
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels
- Took on customer service duties, contributing with teams of up to 4 to achieve top ratings in satisfaction surveys
Housekeeping Lead Supervisor
Morris View Healthcare Center
Morris Plains, NJ
2013.07 - 2017.11
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies
- Adhered to professional house cleaning checklist
- Operated power equipment tools such as backpack vacuums and floor sweepers
Education
Computer Networking Systems - undefined
ITT Technical Institute
Dunmore, PAHigh School Diploma - General Studies
Stroudsburg High School
Stroudsburg, PASkills
- Computer literacy
- Computer skills
- Customer service
- Communication skills
- Microsoft excel
- Supervising experience
- Leadership
- Inventory control
- Microsoft office
- Organizational skills
- Materials Handling Experience
Certification
Cisco Certified Network Associate
Timeline
Controller Agent
Worldwide Flight Services
2024.05 - 2025.06
Material Handler/Forklift Operator
ABB Installation Products
2019.08 - 2024.04
Overnight Stocker/Sales Associate
Walmart
2017.11 - 2019.04
Housekeeping Lead Supervisor
Morris View Healthcare Center
2013.07 - 2017.11
Computer Networking Systems - undefined
ITT Technical Institute
High School Diploma - General Studies
Stroudsburg High School