Dushyanthy Ramana Widhurakoon
Rugby,Warwickshire
Summary
Organised Library Assistant with knack for maintaining orderly and accessible collections. Enhanced user experience by implementing streamlined cataloguing system, resulting in faster book retrieval times. Known for excellent customer service, fostering welcoming and informative environment for patrons.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
Work history
Library assistant
SLIIT
Colombo 3 , Sri Lanka
12.2013 - 01.2015
- Helped users navigate the online catalogue effectively, aiding their search efforts.
- Processed new membership applications quickly for customer satisfaction.
- Supported librarians by assisting with materials check-in and check-out process.
- Collected and processed fines on overdue library materials.
- Input information about new books and resources to library database.
- Placed books on proper shelves following classification system when returning to circulation.
- Checked out books for patrons swiftly and accurately.
- Restocked shelves timely, ensuring availability of all titles at all times.
Library assistant
University of Moratuwa
Colombo, Sri Lanka
10.2012 - 08.2013
- Hosted author meet-and-greet events successfully; enhanced community relations.
- Answered queries from users efficiently, providing useful information.
- Updated borrower records meticulously to avoid any discrepancies.
- Liaised with librarians to improve library services regularly.
- Processed new membership applications quickly for customer satisfaction.
- Helped users navigate the online catalogue effectively, aiding their search efforts.
- Prepared monthly reports on library usage by collecting relevant data.
- Catalogued new books in the system to facilitate easy access.
- Performed regular inventory checks; ensured accurate tracking of materials.
Education
Diploma of Higher Education - Business Management
The Open University of Sri lanka
Nugegoda 06.2011 - 11.2013
Foundation Degree in Arts - Entrepreneurship of Business Management
The Open University of Sri lanka
Jaffna 03.2009 - 05.2010
NVQ Level 1 - Library Information science
Sri Lanka Library Association
Colombo 12.2008 - 01.2010
A-Levels - Maths stream
Uduvil Girls's College
Uduvil, Jaffna 01.2000 - 04.2002
GCE O'level - Maths, English,Science, Social Studies, Religion
Uduvil Girl's College
Uduvil, Jaffna 01.1999 - 12.1999
Skills
- Library software operation
- Cataloguing expertise
- Customer Service
- Academic research support
- Membership registrations
- eLearning resource assistance
- Electronic resources management
- Academic referencing
- Digital literacy teaching
Affiliations
- I like to gardening, cooking, reading books, watching movies, traveling, playing basketball, explore new places
Languages
English
Fluent
Tamil
Fluent
Sinhala
Advanced
Timeline
Library assistant
SLIIT
12.2013 - 01.2015
Library assistant
University of Moratuwa
10.2012 - 08.2013
Diploma of Higher Education - Business Management
The Open University of Sri lanka
06.2011 - 11.2013
Foundation Degree in Arts - Entrepreneurship of Business Management
The Open University of Sri lanka
03.2009 - 05.2010
NVQ Level 1 - Library Information science
Sri Lanka Library Association
12.2008 - 01.2010
A-Levels - Maths stream
Uduvil Girls's College
01.2000 - 04.2002
GCE O'level - Maths, English,Science, Social Studies, Religion
Uduvil Girl's College
01.1999 - 12.1999