DUSHIYANTHINI KANDEEBAN
Epsom
Summary
Self-directed and innovative thinker with a knack for developing creative solutions to complex problems. Seeking a position with the opportunity for new challenges and professional development and advancement. Collaborative Project Manager emphasizing proposal writing and annual project progress report. Comprehensive background includes more than six years in project planning and development. Motivated Programme officer with more than four years in project management in the livelihood sector. Offers an in-depth understanding of project lifecycles and project development.
Effective and Hardworking support worker with Children in responsible, positively encouraging presentation.
Driven individual with strong analytical mindset and natural affinity for numbers and financial principles. Demonstrates proficiency in problem-solving and communication skills, fostering collaborative and productive work environments. Poised to make significant contribution in the role.
Organized Accounts Assistant knowledgeable in various accounting programs and possessing solid computer skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Teaching Assistant
Banstead Infant School/ Warrenmead Infant School
Banstead, Surrey
01.2020 - 04.2025
- Company Overview: GLF Schools
- Improved student engagement by utilising interactive learning techniques.
- Ensured safety of pupils during extracurricular activities for an accident-free environment.
- Encouraged pupil autonomy through guided independent study initiatives.
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
- Offered one-on-one guidance to struggling students for improved academic performance.
- Provided feedback on pupil's work, identifying areas for improvement.
Retail Assistant
Primark
Sutton
03.2017 - 01.2020
- Company Overview: Sutton
- Handled cash register operations efficiently, minimising queue lengths at checkouts.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
- Assisted in stock replenishment to maintain store appearance.
- Delivered excellent customer service by answering queries and providing product information.
- Managed inventory for streamlined store operations.
- Handled transactions, maintaining accurate till records.
- Helped in the setup of special events and promotional activities within the store.
Customer service Assistant
CO-OP
New Malden, Kingston upon Thames
05.2012 - 03.2018
- Company Overview: New Malden
- Collaborated well within a team setting, fostering a positive working atmosphere .
- Adapted quickly to changes in store layout or products range, minimising disruption to service delivery .
- Prioritised tasks during busy periods for maximised productivity .
- Assisted customers with product inquiries for enhanced shopping experience.
- Handled cash transactions accurately, maintaining financial integrity of the till.
- Managed time efficiently during peak hours to limit customer waiting periods.
- Provided exceptional levels of customer service consistently; creating loyal customers .
Online personal shopper
Tesco
New Malden, Kingston upon Thames
10.2010 - 08.2011
- Company Overview: New Malden
- Resolved customer queries promptly, fostering trust in our service.
- Streamlined client communication for improved satisfaction and engagement.
- Promoted a positive shopping experience with excellent interpersonal skills.
- Prioritised tasks efficiently, meeting all assigned deadlines without compromising quality of work.
- Collaborated closely with team members to meet demanding targets.
- Enhanced customer loyalty by offering personalised shopping recommendations.
- Facilitated smooth transactions and returns, minimising inconvenience to the client.
Programme Officer
United Nations Development Programme
03.2006 - 11.2008
- Company Overview: Sri Lanka
- Formulation of programme strategies for the Transition Recovery Programme (TRP) work and action plan
- Developed surveys to identify training needs based on projected production processes and changes
- Administrative support to the management and programme unit of the TRP
- Making recommendations regarding potential livelihood needs and the appropriate response as required within the agreed project strategy
- Assisting partner organisations and project beneficiaries in identifying sound livelihood projects and preparing livelihood project proposals
- Providing technical advice for design, implementation and management of selected livelihood initiatives
- Sri Lanka
Project Planner
North East Coastal Community Development
03.2002 - 03.2006
- Company Overview: NECCDEP/Asian Development Bank(ADB) Funded project, Sri Lanka
- Assisting the project Director in planning, implementation and monitoring community development and infrastructure projects
- Preparing progress reports and collection of relevant data for the successful implementation of the subprojects
- Preparing project proposals relevant to sustainable community projects
- Developing the monitoring framework; preparing monitoring reports for funding agency and other relevant agencies
- Analysing the information received from districts and providing necessary feedback to the project director
- Assisted to database specialist/NECCDEP to design the MIS (Management Information System)
- NECCDEP/Asian Development Bank(ADB) Funded project, Sri Lanka
Education
Bachelor of Science(B.SC) - Computer Science, Chemistry, Botany
Eastern University
Sri Lanka 01/1998 - 12/2001
Level 2- Supporting Teaching and Learning in Schools - Teaching
Sutton College
Sutton 09/2018 - 07/2019
Level 1/Level 2 - Book Keeping
Sutton College
Sutton 01/2024 - 06/2024
Level 3 -Book Keeping - Book Keeping
Future Connect Training and Recruitment
London 07/2024 - 11/2024
Level 3- Diploma in Accounting (On going) - Accounting
Future Connect Training and Recruitment Ltd
London 01/2025 -
Skills
- Leadership experience
- Building Positive Relationship
- Decision-making ability
- Clear communication skills
- Technology proficiency
- Project planning and management
- Preparing year end Accounts & Financial statements
- Accounting standards proficiency
- Preparing and calculating VAT returns
- Payroll Processing
Certification
- Information Technology Certificate, Australian Computer Society (ACS), 1999, DCS Computer Centre, Colombo, Sri Lanka. Course content – Fundamentals of IT- I, IT – II, system analysis & design and programming and software technology.
- Accounts Assistant Trainee, Future Connect Training & Recruitment Ltd, Still Going on
- Sage 50, Bookkeeping & VAT, Payroll
- Xero, Bookkeeping & VAT
- Quick Book, Bookkeeping & VAT
Timeline
Teaching Assistant
Banstead Infant School/ Warrenmead Infant School
01.2020 - 04.2025
Retail Assistant
Primark
03.2017 - 01.2020
Customer service Assistant
CO-OP
05.2012 - 03.2018
Online personal shopper
Tesco
10.2010 - 08.2011
Programme Officer
United Nations Development Programme
03.2006 - 11.2008
Project Planner
North East Coastal Community Development
03.2002 - 03.2006
Bachelor of Science(B.SC) - Computer Science, Chemistry, Botany
Eastern University
01/1998 - 12/2001
Level 2- Supporting Teaching and Learning in Schools - Teaching
Sutton College
09/2018 - 07/2019
Level 1/Level 2 - Book Keeping
Sutton College
01/2024 - 06/2024
Level 3 -Book Keeping - Book Keeping
Future Connect Training and Recruitment
07/2024 - 11/2024
Level 3- Diploma in Accounting (On going) - Accounting
Future Connect Training and Recruitment Ltd
01/2025 -
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