Dung Tuan Phan Nguyen
Bristol,Avon
Summary
Combination of Business, Accounting and Finance knowledge with long term experience in catering and hospitality (over 25 years). Offering strong leadership, problem solving and team motivation skills.
Overview
2
2
Languages
6
6
years of post-secondary education
11
11
years of professional experience
Work history
General manager
Thien Phat 86 Ltd trading as FoodieVietnam
Bristol, Avon
2021.04 - 2026.10
- Oversaw all aspects of daily operations, ensuring smooth running of organisation.
- Implemented rigorous financial controls, improving overall profitability.
- Introduced effective cost control measures, reducing unnecessary expenditure.
- Recruited and managed senior staff with focus on delivering clear results.
- Directed day-to-day work of 5 employees and motivated teams to exceed objectives.
- Allocated resources to teams and projects based on need, performance and availability.
- Achieved customer satisfaction with regular feedback and improvement sessions.
- Maintained organisational compliance with applicable legislation and regulations.
- Maintained compliance with industry regulations at all times.
Manager
Papercrane LTD trading as Emperor Court, Clifton
Bristol, Avon
2015.07 - 2021.04
- Managed day-to-day operation of business.
- Implemented cost reduction measures, reduced overhead expenses.
- Facilitated staff training, resulting in better customer service.
- Fostered positive work environment with regular team-building activities.
- Cultivated strong relationships with clients to secure repeat business.
- Maintained inventory control, reduced stock shortages.
Education
Bachelor of Arts - Accounting and Finance
University of the West of England
Bristol 2004.09 - 2010.09
Skills
- Operational management
- Cost control strategies
- Regulatory compliance
- Safety regulations adherence
- Supply chain management
- Operational performance analysis
- Business development
- Business networking
- Contract administration
- Customer relationship management
- Professional training delivery
Affiliations
- Traveling
- Sports
- Reading
Languages
English
Proficient (C2)
Vietnamese
Proficient (C2)
Timeline
General manager
Thien Phat 86 Ltd trading as FoodieVietnam
2021.04 - 2026.10
Manager
Papercrane LTD trading as Emperor Court, Clifton
2015.07 - 2021.04
Bachelor of Arts - Accounting and Finance
University of the West of England
2004.09 - 2010.09