Duncan Walker
Rotherham,South Yorkshire
Summary
Dynamic professional with expertise in business development, financial analysis and reporting, and health and safety compliance. Demonstrates a strong commitment to quality assurance and exceptional customer service. Proficient in the Microsoft Office Suite, driving efficiency and productivity.
Overview
3
3
Languages
1
1
Certification
11
11
years of post-secondary education
23
23
years of professional experience
Work history
General Manager
4SLC Trust
Stocksbridge, Sheffield
2022.08 - Current
- Led team formation efforts, aligning roles with organisational objectives and priorities.
- Streamlined communication processes, enhancing team collaboration and effectiveness.
- Implemented & maintained compliance with industry regulations across all operational activities and processes.
- Implemented rigorous financial controls, improving overall profitability.
- Expanded market opportunities by identifying new business prospects and guiding outreach.
- Strengthened stakeholder relationships within the organisation by maintaining consistent, responsive communication.
- Increased staff retention by developing robust HR policies and procedures.
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
- Introduced effective cost control measures, reducing unnecessary expenditure.
- Achieved customer satisfaction through regular feedback collection and improvement sessions.
- Worked with the Board of Directors to establish objectives and decisively lead operations.
- Established budgets based on historical, current and forecasted business data.
- Partnered with management team to optimise operations and identify cost-saving opportunities.
Building & Facilities Manager
Savills Uk
Sheffield, South Yorkshire
2019.07 - 2022.07
- Oversaw facility maintenance and allocated needed resources to meet standards.
- Ensured health and safety compliance through rigorous inspections.
- Monitored health and safety measures for guaranteed compliance.
- Conducted regular risk assessments to maintain a safe working environment.
- Trained staff in emergency procedures, increased readiness and response time during crises.
- Responded promptly to emergency situations, ensuring minimal impact on operations.
- Performed routine checks of fire safety equipment; ensured full preparedness for emergencies.
- Oversaw renovation projects, ensuring adherence to timelines and quality standards.
- Coordinated contractors to accelerate repair processes, minimising disruption to operations.
- Oversaw contractor activities to maintain high standards of construction and safety., closely monitor workmanship to achieve cost-effective resourcing.
- Oversaw pre-planned contractor works for alignment with processes.
- Reduced downtime with proactive facilities management.
- Updated security measures, enhanced overall site safety and security.
- Enhanced facility cleanliness by implementing new cleaning protocols, resulting in a healthier environment.
- Monitored energy usage, implemented initiatives to reduce consumption.
- Centralised waste management systems for better environmental sustainability.
- Performed best practices and quality standards to comply with occupational health and safety procedures.
General Manager
Places Leisure
Sheffield, South Yorkshire
2016.05 - 2019.06
- Directed day-to-day work of fifty employees and motivated teams to exceed objectives.
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
- Collaborated with management team to optimise operations, resulting in improved resource allocation.
- Regularly reviewed performance data, driving continuous improvement efforts.
- Facilitated customer satisfaction through regular feedback sessions to enhance service delivery.
- Enhanced stakeholder engagement by serving as organisation's official public representative, fostering positive relationships.
- Built high-performing teams to achieve organisational objectives.
- Maintained compliance with industry regulations at all times.
General Manager
CBCB - Chapeltown Baths Community Business
Sheffield, South Yorkshire
2004.04 - 2016.05
- Established positive work environment, enhancing staff morale and fostering productivity.
- Maintained compliance with industry regulations at all times.
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
- Developed robust HR policies and procedures, leading to improved staff retention.
- Successfully negotiated contracts with suppliers to reduce costs.
- Directed daily operations of thirty employees, motivating teams to consistently exceed performance objectives.
- Maintained organisational compliance with applicable legislation and regulations.
- Worked with Trustees to establish objectives and decisively led operations.
- Developed strategic business plans, enhancing corporate vision and objectives.
- Implemented rigorous financial controls, improving overall profitability.
- Established budgets based on historical, current and forecasted business data.
Education
Bachelor of Arts - Sport Studies
West Sussex Institute of Higher Education
Chichester, West Sussex 1982.09 - 1985.07
A-Levels - English, French
Ecclesfield School
Sheffield 1974.09 - 1982.07
O Levels - English, French, Latin, Ancient Greek, Mathematics, Geography, Biology, Physics, Chemistry,
Ecclesfield School
Sheffield 2021.06 - 2021.06
Skills
- Financial reporting
- Business development
- Safety compliance
- Quality Assurance
- Stakeholder Engagement
- Microsoft Office Suite
Affiliations
- Sport
- Reading
- Cooking
- Travelling
Certification
IOSH - Working Safely
IOSH - Working Safely in Leisure
CIEH - Risk Assessment
CIEH - COSHH
Right Direction - Fire Warden
Right Direction - Legionella Awareness
Languages
French
Intermediate
Latin
Beginner
Ancient Greek
Beginner
Timeline
General Manager
4SLC Trust
2022.08 - Current
O Levels - English, French, Latin, Ancient Greek, Mathematics, Geography, Biology, Physics, Chemistry,
Ecclesfield School
2021.06 - 2021.06
Building & Facilities Manager
Savills Uk
2019.07 - 2022.07
General Manager
Places Leisure
2016.05 - 2019.06
General Manager
CBCB - Chapeltown Baths Community Business
2004.04 - 2016.05
Bachelor of Arts - Sport Studies
West Sussex Institute of Higher Education
1982.09 - 1985.07
A-Levels - English, French
Ecclesfield School
1974.09 - 1982.07