Duncan Shaw
Sheffield,South Yorkshire
Summary
Accomplished professional with expertise in employee management, complex negotiation, and business development. Demonstrates proficiency in business administration and IT, with a strong track record of effective relationship-building and maintenance. Adept at executive decision-making, financial budgeting, and multidisciplinary team coordination. Recognised for attention to detail and influential negotiation skills. Career goals include leveraging extensive experience to drive organisational growth and success.
Overview
22
22
years of professional experience
8
8
years of post-secondary education
Work History
Managing Director
Corporate Conferences
Sheffield, South Yorkshire
12.2021 - Current
- Increased business by 50% over 12 month period, providing world-class service that has kept some clients for over 20 years.
- Established new business working alone with dozens of clients handling multiple enquiries.
- Assess customer needs and recommend bespoke packages to suit.
- Identify and secure new business connections and revenue-generation opportunities through effective networking strategies.
- Establish strong rapport with stakeholders to enhance business credibility.
- Determine client budgets, vision, and requirements through proactive consultation.
- Negotiate costs with suppliers to meet client event budgets.
- Procure and supervise external contractors to ensure successful event delivery.
- Manage large-scale events from initial planning to successful completion.
- Obtain clients' feedback to determine improvements for future events.
- Use critical thinking to break down problems, evaluate solutions, and make decisions.
- Maintain strong customer relationships to maximise repeat business
- Maximise revenue by upselling and recommending products.
- Ensure robust financial administration and business management.
- Managed team performance, celebrating successes and identifying areas to improve.
- Negotiated favourable contracts, achieving significant cost savings.
- Managed large-scale events from initial planning to successful completion.
- Streamlined event logistics to ensure seamless execution of large-scale conferences.
- Improved attendee satisfaction with meticulous planning and attention to detail in all aspects of event organisation.
- Directed complex projects to successful completion.
Director
Morris Conferencing Etc Ltd
Sheffield, South Yorkshire
02.2003 - 12.2021
- Built business by increasing sales by 200% over 2 year period and continued to build on that success for long-term.
- Set strategic plans to ensure effective sales operations.
- Provided strategic insights to Directors to promote informed decision-making and future planning
- Managed daily operations by overseeing financials and performance indicators
- Supervised and developed staff, including Sheffield Hallam University Travel and Tourism Students providing orientation, training, support, and direction.
- Initiated and oversaw innovative social media campaigns, enhancing brand visibility.
- Implemented process improvements, streamlining operations for increased productivity.
- Handled high-volume telephone and email enquiries
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Conducted research and gathered information from multiple sources to present clear results and event proposals.
- Managed daily operations by overseeing financials, key performance indicators and employee performance.
- Directed day-to-day work of 5 employees and motivated teams to exceed objectives.
- Created and led successful business culture focused on performance.
Education
NVQ Level 5 - Health and Social Care
Sheffield Hallam University
Sheffield, SHF 09.2020 - 09.2022
Bachelor of Arts - German Studies
University of Birmingham
09.1991 - 07.1995
A-Levels - German, French, English Language, General Studies
Hall Cross School
06.1989 - 07.1991
Skills
- Employee management
- Complex negotiation
- Business development
- Business administration
- IT proficient
- Effective relationship-building and maintenance
- Team Player and strong communicator
- Executive decision-making
- Financial budgeting
- Multidisciplinary team coordination
- Influential negotiator
- Attention to Detail
Languages
German
Fluent
French
Upper intermediate
Spanish
Elementary
References
References available upon request.
Timeline
Managing Director
Corporate Conferences
12.2021 - Current
NVQ Level 5 - Health and Social Care
Sheffield Hallam University
09.2020 - 09.2022
Director
Morris Conferencing Etc Ltd
02.2003 - 12.2021
Bachelor of Arts - German Studies
University of Birmingham
09.1991 - 07.1995
A-Levels - German, French, English Language, General Studies
Hall Cross School
06.1989 - 07.1991
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