Duncan McDonald
Appledore,Kent
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
21
21
years of professional experience
Work history
Subcontractor
Self employed
South East
10.2023 - Current
- Provided technical guidance for the implementation of complex installations.
- Facilitated training sessions for crew members enhancing their skills and knowledge base.
- Tracked project costs against budgets continuously, avoiding unnecessary expenditure.
- Executed risk assessments before initiating any work, minimising potential hazards.
- Management of material and services to the sites, organising the logistics through understanding the workflow.
Front of house member
Banjarar restraruant
Tenterden, Kent
05.2021 - 10.2023
- Handled telephone enquiries professionally, thus enhancing the establishment's reputation.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Manager
Herbal Health Ltd
Goudhurst, Kent
07.2004 - 12.2020
- Identified market trends, leading to business expansion opportunities.
- Communicated effectively with customers regarding their accounts or any outstanding payments.
- Produced timely financial reports with use of bookkeeping software.
- Streamlined supply chain management, ensuring timely delivery of products.
- Drove innovation for improved product offerings.
- Maintained organisational compliance with applicable legislation and regulations.
- Directed administration and optimisation of financial operations, payroll and accounting processes.
- Managed key accounts, resulting in consistent revenue generation.
- Achieved increased customer satisfaction by implementing innovative sales strategies.
- Cultivated strong relationships with suppliers and other industry players to ensure smooth operations.
Education
A-Levels - History, Geography and Sociology
West Kent College
Tonbridge, KentGCSEs - Maths, English Language, English Literature, History, Chemistry, Physics, French, German
Homewood School
Tenterden, KentSkills
- Product knowledge
- Relationship Management
- Public speaking
- Problem-solving
Timeline
Subcontractor
Self employed
10.2023 - Current
Front of house member
Banjarar restraruant
05.2021 - 10.2023
Manager
Herbal Health Ltd
07.2004 - 12.2020
A-Levels - History, Geography and Sociology
West Kent College
GCSEs - Maths, English Language, English Literature, History, Chemistry, Physics, French, German
Homewood School
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