Duncan Campbell
Dundee,Tayside
Summary
Dedicated professional with expertise in customer relationship management and problem-solving. Proven ability to adapt to customer needs through effective communication and service delivery. Focused on enhancing team collaboration and driving business growth through strategic initiatives.
Overview
40
40
years of professional experience
Work History
Assistant Manager
ATS Euromaster
Dundee, Tayside
06.1992 - 05.2026
- Coordinated daily operations and managed opening and closing tasks to uphold store standards.
- Tracked inventory levels and placed orders to ensure stock availability.
- Implemented safety protocols to create a secure workspace for employees.
- Assessed staff performance and provided guidance for improvement.
- Addressed customer complaints by offering effective solutions.
- Facilitated weekly meetings to evaluate targets and gather feedback.
- Supported company growth through proactive business strategies.
- Checked compliance with health and safety regulations to minimize workplace incidents.
Machine Operator
Ross & Bonnyman
Forfar, Angus
06.1989 - 06.1992
- Operated machinery according to established safety procedures and guidelines to uphold safe working conditions.
- Adjusted machine calibrations for different production batches to guarantee accuracy and adherence to specifications.
- Prepared machines for diverse manufacturing tasks to ensure quality output and minimise waste.
- Supplied machines with correct raw materials and tools to facilitate smooth production processes.
- Conducted thorough inspections and evaluations to verify the quality of finished products.
Trainee Mechanic
A & M Petrie
Montrose, Angus
05.1986 - 05.1989
- Removed old oil, replaced filters, and added correct amount of new oil to ensure optimal engine performance.
- Reviewed brakes, assessing pads for replacement needs and determining whether discs required turning or other service to maintain vehicle safety.
- Opened and closed service doors, organised equipment and kept garage clean, tidy and hazard-free to assist in smooth-running operations.
- Corrected steering issues for improved road safety.
- Helped customers achieve even wear on tires with timely rotation and balancing.
- Executed tasks assigned by trained mechanics, contributing to adherence to quality standards and overall workshop efficiency.
- Attended regular practical and theory training to obtain knowledge and skills to complete mechanic work effectively.
Education
SVQ Level 1 - Vehicle maintenance and repair
Dundee and Angus College
Arbroath01-1988
GCSEs - Secondary Education
Brechin High School
Brechin01-1986
Skills
- Inventory management
- Inventory management systems
- Equipment maintenance
- Safety compliance
- Customer service
- Invoicing
- General office administration
- Administrative procedures
- HR policies
- Staff development
- Team leadership
- Leadership skills
- Problem solving
- Relationship management
- IT infrastructure
- Positive attitude
Additional Information
- Through out my career i have always been punctual, with a limited sickness record and maintain a good relationship with my employer, to provide a good work ethic.
Timeline
Assistant Manager
ATS Euromaster
06.1992 - 05.2026
Machine Operator
Ross & Bonnyman
06.1989 - 06.1992
Trainee Mechanic
A & M Petrie
05.1986 - 05.1989
SVQ Level 1 - Vehicle maintenance and repair
Dundee and Angus College
GCSEs - Secondary Education
Brechin High School