Summary
Overview
Work history
Education
Affiliations
Timeline
Generic

Duncan Black

Tiptree,Essex

Summary

  • Sales professional with a strong track record of exceeding targets across multiple channels.
  • Expertise in international distributor and key account management within EMEA, complemented by direct sales and management experience.
  • Highly skilled man manager and recruiter.
  • Outstanding team builder
  • Proficient in use of Salesforce and MS Office, with a focus on developing high-performing sales teams.
  • Salesforce trainer whilst at Core Health& Fitness
  • Achieved significant growth in local authority sales from £2m to £15m annually at Life Fitness..

Overview

14
14
years of professional experience
3
3
years of post-secondary education

Work history

Business Development and Relationship Manager – EM

Escape Fitness Ltd
Peterborough, Cambridgeshire
2023.08 - Current
  • Developed new business opportunities that led to increasing and maintaining pipeline of $700K to $1m
  • Streamlined internal procedures by introducing weekly review with main departments to ensure formalised communication of all existing orders and pending projects
  • Introduced quarterly formal business reviews with all distribution partners replacing previous "as needs" meetings. Reviews scheduled to include training for distributor sales teams on new products
  • Built lasting relationships with key stakeholders through consistent engagement activities and becoming part of distributors sales teams
  • Grew sales in EMEA Distributor business by 35% in first 12 months.

ACCOUNT MANAGER EMEA

CircleCloud Co
Taichung , Taiwan
2021.03 - 2022.09
  • Supported business relationships to foster loyalty and commitment.
  • Assisted in developing and implementing sales improvement plans for distribution partners to align with company growth objectives.
  • Aided in identifying new distribution partners in unrepresented territories.
  • Negotiated contracts to secure profitable deals.
  • Analysed sales data for identifying opportunities for growth. Led to growth in territory sales from $2.6m to $3.9m
  • Established strong rapport with clients through regular communication through implementing structured monthly performance and forecasting reviews

UK, MIDDLE EAST, AND AFRICA ACCOUNT MANAGER

True Fitness
St Louis , USA
2020.01 - 2021.01
  • Recruited 6 new distributors in territory including Saudi Arabia, Israel and UAE adding $750,000 to territory turnover.
  • Implemented monthly structured distributor meetings improving brand loyalty of distribution partners that increased product range from 30% to over 50% in 9 months
  • Facilitated presentations for potential clients to support new business partnerships.
  • Supported timely delivery of products and services to satisfy customer needs.
  • Maintained regular communication with clients to foster strong relationships.
  • Delivered high level of service to clients to maintain and extend relationships for future business opportunities.

DIRECTOR OF EMEA DISTRIBUTOR SALES

Core Health & Fitness
High Wycombe, Buckinghamshire
2019.01 - 2019.10
  • · Driving team who had not been managed for 12 months to refocus on fundamental element of job, closing sales and making sure product is delivered.
  • · 6-month results started to show with highest order intake (67% over quota) and revenues (73% over quota) in periods 7 and 8 of 2019
  • · Refocused distributors in Qatar and Kuwait such that both territories had exceeded plan for year by end of June and combined to deliver $1m over budget at year end.
  • · Created new strategy to grow business in Saudi Arabia that will lead to having two distributors and securing major account.
  • · Created new pricing structure for Benelux market that led to $1.2m (150%) increase in revenue and 50% improvement in $ margin.

WESTERN EUROPEAN CHANNEL MANAGER

Core Health & Fitness
High Wycombe, Buckinghamshire
2017.01 - 2018.12
  • · Revised sales strategy and target markets leading to like for like increase in sales revenue from UK Direct Team by 93% in first year.
  • · Increased sales from Benelux distributor by 99% in second year in position
  • · Secured global sole supplier contract with fit20 chain based in Netherlands – fit20 now having 135 sites. Contract value €450,000 and €900,000 pa
  • · Won contract with Fit Boutique chain based in Netherlands. Initial €350,000 bespoke order with projected annual revenue of €300,000

EMEA ACCOUNT MANAGER

Core Health&Fitness
High Wycombe, Buckinghamshire
2014.01 - 2016.12
  • · Achieved over quota sales in all major markets managed and overall territory.
  • · Developed Swiss distributor from company who had been served notice of termination of contract due to poor performance into $800,000 pa account.
  • · Led strategic decision making in major accounts when brand merger occurred in 2016 resulting in reduction in number of distributors from over 70 to 35.
  • · Reduced debt line of Benelux partner from more than $1m to $500,000 and implemented plan that would see this debt reduce to zero by September 2020 whilst increasing sales revenue by 150% to $1.2m and increased sales margin by 50%.

INTERNATIONAL SALES MANAGER

Escape Fitness Ltd
Peterborough, Cambridgeshire
2012.01 - 2013.12
  • Successfully met sales targets in both years
  • Increased revenue from Middle East by $1.5m (over 100%) in 2013 by appointing new distributors in Saudi Arabia and UAE
  • Radically changed bonus and commission structure to ensure it drove increases in business.
  • Integrated process to ensure internal and external sales teams worked together to achieve common goals and stopped fighting each other for same business.
  • Created on boarding process for new sales staff.
  • Strengthened customer relationships, resulting in increased repeat business.

Education

Bachelor of Science - PE, Sports Science and Recreation Managememt

University of Loughborough
Loughborough
1979.09 - 1982.06

Affiliations

  • Cycles/runs/works out 5-6 days a week consistently (MyZone Hall of Famer)
  • Occasional golfer
  • Avid sports fan, particularly athletics

Timeline

Business Development and Relationship Manager – EM

Escape Fitness Ltd
2023.08 - Current

ACCOUNT MANAGER EMEA

CircleCloud Co
2021.03 - 2022.09

UK, MIDDLE EAST, AND AFRICA ACCOUNT MANAGER

True Fitness
2020.01 - 2021.01

DIRECTOR OF EMEA DISTRIBUTOR SALES

Core Health & Fitness
2019.01 - 2019.10

WESTERN EUROPEAN CHANNEL MANAGER

Core Health & Fitness
2017.01 - 2018.12

EMEA ACCOUNT MANAGER

Core Health&Fitness
2014.01 - 2016.12

INTERNATIONAL SALES MANAGER

Escape Fitness Ltd
2012.01 - 2013.12

Bachelor of Science - PE, Sports Science and Recreation Managememt

University of Loughborough
1979.09 - 1982.06

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Duncan Black