Dulween Nizzar

As Project Manager for Stage Set Productions, I focus on delivering flawless events by coordinating creative, technical, and logistical teams to meet project objectives. My role extends beyond logistics management, involving the identification, development, and implementation of strategic initiatives for both corporate events including immersive experiential experiences.

• Project Lifecycle Management: Developed and maintained comprehensive project plans for several FTSE 100 clients, organising timelines, financials and deliverables. Consistently ensured projects adhered to deadlines and budget requirements through effective oversight, clear communication, and use of project management tools (MS Project, Trello, Asana).
• Purpose-Driven Leadership: Led cross-functional teams—designers, technical crew, and external vendors—fostering collaboration and ensuring that every team member's contribution aligned with project's overall vision and strategic objectives.
• Stakeholder Engagement & Satisfaction: Worked closely with clients to capture their vision and expectations, offering regular updates and resolving challenges proactively. By focusing on transparent communication and rapport-building, ensured projects consistently met or exceeded client expectations, fostering long-term relationships and repeat business.
• Risk Management & Problem-Solving: Identified and mitigated potential risks such as production delays or budget overruns. Implemented contingency plans, resulting in 15% reduction in project delivery time, and kept projects on track.
• Optimising Workflows: Introduced new processes and automation techniques to streamline production workflow. This efficiency-focused approach led to improved resource management, reducing production time by 20%.
• Client-Centric Delivery: Enhanced client satisfaction through hands-on approach in coordinating every aspect of production, ensuring that every detail from set design to final execution aligned with client goals and brand image.
• Brand Revitalisation: Spearheaded rebranding and website relaunch initiative, aligning project with broader marketing strategies. Collaborated with web designers, SEO specialists, and marketing teams, resulting in 30% increase in online engagement and visibility.

Key Achievements:

• Delivered over 20 high-profile stage set productions on time and within budget, ensuring exceptional quality.
• Streamlined production processes, reducing lead times by 20%, which improved overall operational efficiency.

Founded The Gulab Jamun Co., premium Indian sweets company. The business has grown from small concept into a well-known brand, recognised for its high-quality products and strong market presence in the Indian confectionery industry. My role as Founder encompasses all aspects of business strategy, operations, and growth management.

• Comprehensive Business Strategy: Spearheaded company's development from concept to full-scale operation. This involved market research, product development, brand positioning, and creation of distribution channels, which resulted in consistent revenue growth and established market presence.
• Product Development & Quality Assurance: Led product innovation and ensured compliance with food safety standards, resulting in products with superior shelf-life and quality. Established robust supply chain with trusted vendors to maintain cost-efficient, high-quality production.
• Marketing & Brand Visibility: Developed impactful website and executed multi-channel marketing campaigns across digital platforms and exhibitions, leveraging innovative concepts, strategic partnerships and social media to boost brand visibility, increase customer engagement and strengthen brand loyalty.
• Operational Management: Managed day-to-day operations, from inventory control to financial oversight, ensuring optimal operational efficiency. Personally oversaw entire supply chain, from sourcing ingredients to final delivery of products.
• Customer Relations & Market Expansion: Strengthened customer relationships through personalised service, driving repeat business and client retention. Participated in key industry exhibitions, expanding brand awareness and adapting product offerings to meet market demands.

Key Achievements:

• Grew business into recognised name in Indian sweets industry, driving consistent revenue growth.
• Established strong online presence and increased customer engagement by leveraging innovative marketing strategies.

Led complete rebranding and transformation of Captains Traditional, driving comprehensive shop revamp that resulted in significant business growth and improved operational efficiency.

• Business Rebrand & Growth: Spearheaded full rebrand, encompassing signage, interior design, and merchandising, which contributed to 150% increase in profits.
• Operational Leadership: Directed daily operations, ensuring adherence to quality standards, customer service excellence, and implementing electronic payment systems to modernise service delivery.
• Process Optimisation: Streamlined business processes, improving productivity and achieving significant cost savings, while maintaining consistent 5-star hygiene rating through implementation of robust safety frameworks.
• Strategic Planning: Developed 5-year growth plan, ensuring sustainable long-term development of business, and played pivotal role in securing industry awards, including recognition in 'Top 50 takeaways.'

Collaborated with CEO to launch a new wedding venue, managing a combination of project management, regulatory compliance, and creative execution. Responsible for analysing market data to understand demand and preferences of our target audience. Led creation of brand identity and positioned venue as competitive market leader through strategic marketing channels.

• Insight and Analysis Delivery: Delivered insights and analysis on market trends and customer preferences to guide successful setup of new wedding venue.
• Data-Driven Decision-Making: Utilised data-driven decision-making by researching and analysing large datasets to determine optimal pricing ranges, package offerings and customer requirements.
• Event planning & Logistics: Led end-to-end planning and execution of wedding events, ensuring seamless communication, delivering exceptional service and surpassing client expectations.
• Operational Efficiency: Implemented operational efficiencies through close collaboration with Operations Director, integrating automation and performance metrics to enhance venue performance.
• Cross-Functional Stakeholder Collaboration: Partnered with various stakeholders to generate insights and advance initiatives.

Working closely with CEO, led the procurement and events division; driving business growth through strategic marketing, sales and flawless event execution across the UK.

• Procurement & Vendor Management: Managed supplier identification, negotiation, adherence to global logistics and company standards, ensuring cost efficiency.
• Sales & Marketing Strategy: Implemented targeted strategies that maximised ROI, leading to 90% event confirmation rate from quotes.
• Event Leadership: Directed end-to-end event operations, including financials, logistics, and customisation of event experiences, ensuring high client satisfaction.
• Profit Optimisation: Developed strategies to align profitability targets with market trends, boosting overall business growth.
• Brand Leadership: Acted as SME for external events and exhibitions, upholding brand reputation and earning industry accolades