Dulcie Houghton

My most recent role at The Rise was as a Care Assistant. My duties included:

• Supported elderly residents in daily living activities, enhancing their independence with clear communication.
• Implemented tailored care plans to improve individual care outcomes based on patient needs.
• Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
• Provided emotional support and companionship, building trusting relationships.
• Administer medication under supervision while following strict healthcare guidelines consistently.
• Maintained clean, hygienic living environments to ensure patient comfort and safety.
• Documented all care being provided, ensuring accurate and up-to-date records were kept throughout the day.
• Documenting care plans, hospital actions and patient activities in line with best practices.
• Actively listened to patients' feedback, implementing changes to enhance quality of care.
• Attended training sessions to enhance skills and knowledge in care techniques, continuously improving care techniques and knowledge.

Served food to residents during meal times, ensuring timely and attentive service.

• Prepared tea and coffee for residents, fostering a welcoming dining atmosphere.
• Provided assistance to ensure residents felt comfortable and at ease.
• Maintained cleanliness and organisation of servery area to ensure a pleasant environment for residents.
• Keeping up to date with training requirements.
• My first job, whilst continuing my studies at school was at The Rise Care Home. My job roles included: