Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Generic

DUKE DANQUAH

Durham,Durham

Summary

Duke is a motivated Registered Mental Health Nurse with about 6 years of experience, recognised for Resourcefulness and well-organised with excellent leadership and team-building record. A reliable nurse with great industry experience. To bring on board excellent communication and good judgement to effectively meet team needs.

Overview

9
9
years of professional experience

Work History

Registered mental health nurse

Cygnet Health Care
Durham, Durham
01.2021 - Current
  • Supervise the smooth running of a shift
  • Act as a role model to all staff in clinical areas, helping to maintain a motivated positive work force.
  • Actively promote best practice clinical care on the ward.
  • Actively coach and mentor staff to improve practice on the ward
  • Take a lead role in working with the MDT to coordinate and complete effective care plans which meet the physical & emotional needs of the service users in a caring and empathetic manner.
  • Deal with emergencies with calm and composure.
  • Complete accurate, detailed patient records to carefully monitor progress and improvements.
  • Administer medications to patients.
  • Monitor patient's behaviour and responses to treatments and report concerns to MDT.
  • Encourage patients to engage in therapeutic and creative activities to assist healing process.
  • Stay up-to-date on the latest nursing developments to provide best patient care.
  • Consult with psychiatrists and other behavioural health staff in designing appropriate treatment plans for clients.
  • Ease family anticipation by updating regularly on patient progress, developments and treatment changes.
  • Mentor and supervised mental health support workers to uphold best practices in dealing with patients.
  • Record reactions to psychotropic drugs and other medications.
  • Recognise and resolve potential areas of conflict for continued best practices in patient care.
  • Work with clinical team to carry out prescribed treatments addressing individual patient needs.
  • Strictly follow medicines management requirements to consistently meet professional standards.
  • Follow modern nursing standards for optimum treatments and patient protection.
  • Brief patients regarding de-escalation methods to help manage emotions.
  • Handle patients' hygiene needs in support of personal dignity and optimum wellness.
  • Communicate and collaborate with patients to plan, assess and evaluate effective care programmes.

Registered mental health nurse

Basyonde Hospital
Sabzunde Ghana, N/A
09.2017 - 01.2021
  • Admitted Patients to the ward
  • Administered medications to patients
  • Managed every shift well so that there where minimum incidents on the ward
  • Recorded reactions to psychotropic drugs and other medications.
  • Consulted with healthcare team to assess and execute proper patient care plans.
  • Participated in health education programmes and nurse education activities in clinical and community settings.
  • Oversaw, trained and mentored student and junior nursing staff.

Manager - customer service

Cool Drops Mineral Water Company Ltd
Kasoa Ghana, N/A
09.2016 - 09.2017
  • Identified knowledge and training gaps and implemented training to boost service delivery.
  • Briefed and motivated staff to deliver daily operational requirements.
  • Received and resolved customer complaints escalated by staff.
  • Trained and coached service teams in best practices to uplift customer experiences.
  • Maintained excellent health and safety standards for continued compliance.
  • Organised continuous facilities cleaning, minimising risk and maintaining professional appearance.
  • Forged working relationships with suppliers and negotiated purchasing conditions.
  • Scheduled shifts based on seasonal demands and staff availability.
  • Addressed customer issues calmly and professionally, maintaining service standards.
  • Established competitive pricing strategies to augment sales.
  • Oversaw bookings with accurate calendar management.
  • Resolved escalated complaints to restore customer satisfaction and increase retention.

Registered mental health nurse

Korlebu Teaching Hospital and Accra Psychiatry
Accra Ghana, N/A
09.2015 - 08.2016
  • Worked as a national service personnel and had a buddy who thought me practical things on the ward.
  • Checked physical observations of patients
  • Handled patients' hygiene needs in support of personal dignity and optimum wellness.
  • Assisted with medication administration
  • Documented patients presentation during shifts
  • Encouraged patients to join therapeutic activities on the ward

Education

Master of Science - Nursing

London South Bank University
London
01.2023 -

Diploma - Nursing

Nurses Training College Pantang
Accra Ghana
09.2011 - 08.2014

UK Nursing Pin - Nursing

UK OSCE Examination
United Kingdom
06.2021 - 06.2021

Skills

  • Flexible
  • Risk Management
  • Multi-disciplinary team experience
  • Staff supervision
  • Staff performance evaluations
  • Nursing staff leadership

Affiliations

  • I love to read and listen to music

Accomplishments

Due to my hard work, I was recognised by my colleagues as being the Employee of the month in June 2024.

Languages

English
Advanced

References

References available upon request.

Timeline

Master of Science - Nursing

London South Bank University
01.2023 -

UK Nursing Pin - Nursing

UK OSCE Examination
06.2021 - 06.2021

Registered mental health nurse

Cygnet Health Care
01.2021 - Current

Registered mental health nurse

Basyonde Hospital
09.2017 - 01.2021

Manager - customer service

Cool Drops Mineral Water Company Ltd
09.2016 - 09.2017

Registered mental health nurse

Korlebu Teaching Hospital and Accra Psychiatry
09.2015 - 08.2016

Diploma - Nursing

Nurses Training College Pantang
09.2011 - 08.2014

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DUKE DANQUAH