Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Referees
Timeline
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Duggan Mabvirakare

Merseyside ,United Kingdom

Summary

Experienced casino professional with extensive expertise in table games, including blackjack, poker, roulette, and craps. Demonstrates exceptional skills in communicative persuasion, integrity maintenance, and security protocol adherence. Proficient in efficient dealing techniques, identifying counterfeit currency, and managing financial transactions with mathematical accuracy. Adept at handling player disputes and maintaining calm under pressure. Career goal: to leverage comprehensive knowledge of gambling regulations and anti-cheating measures to ensure a secure and enjoyable gaming environment.

Experienced Casino Dealer known for engaging players and maintaining lively atmosphere. Skilled in managing gaming tables, ensuring fair play, and delivering top-notch customer service. Recognised for enhancing player satisfaction and boosting repeat business through friendly interactions and keen attention to detail.

Overview

11
11
years of professional experience

Work history

Casino dealer

Carnival Cruise Line
Miami, United States of America
10.2014 - 04.2025
  • Exchanged money for chips, facilitating easy gameplay for customers.
  • Offered excellent customer service by promptly resolving disputes or complaints about game conduct.
  • Conducted thorough inspections of card decks before use; maintained quality control standards.
  • Checked decks for completeness prior to starting a game, ensuring integrity of play.
  • Explained rules of games to new players for understanding and participation.
  • Worked flexible hours including nights, weekends and holidays catering to business needs.
  • Assisted in maintaining security surveillance on the casino floor by alerting security personnel of suspicious activity.
  • Confirmed winning hands in poker games, maintaining transparency in proceedings.
  • Managed game operations, ensuring smooth and honest play.
  • Engaged in friendly conversations with customers whilst providing professional service to improve their overall experience at the venue.
  • Encouraged responsible gambling among patrons upholding ethics within the establishment.
  • Operated table games such as roulette, blackjack and poker, enhancing customer experience.
  • Provided training to new dealers on casino procedures and game rules bolstering team efficiency.
  • Reported any irregularities noted at tables or slot machines immediately following protocol procedures.
  • Handled chips and cards with utmost precision for fair gaming.
  • Monitored player behaviour to identify cheating schemes or problematic issues.
  • Dealt cards in poker games and monitored players' behaviour for signs of cheating.
  • Distributed cards, spun roulette wheel and rolled dice in casino environment.
  • Enforced gambling rules to guarantee fair play.

Education

Bachelor of Commerce - Finance

National University of Science and Technology
Bulawayo, Zimbabwe
10.2014 -

Skills

  • Communicative persuasion
  • Integrity maintenance
  • Card shuffling
  • Game pace control
  • Security protocol adherence
  • Betting systems understanding
  • Efficient dealing techniques
  • Table games expertise
  • Deck shuffling techniques
  • Identifying counterfeit currency
  • Blackjack expertise
  • Payout procedures
  • Multi-Game flexibility
  • Craps table operation
  • Casino terminology fluency
  • Table operation
  • Mental arithmetic proficiency
  • Blackjack proficiency
  • Game understanding
  • Roulette operation
  • Table manner observance
  • Communication efficacy
  • Poker game management
  • Pit operations familiarity
  • Chip handling
  • Rules compliance
  • Player tracking software usage
  • Anti-Cheating measures application
  • Financial transactions management
  • Professional etiquette
  • Mathematical accuracy
  • Gambling regulations knowledge
  • Money handling efficiency
  • Exceptional concentration
  • Baccarat experience
  • Card dealing proficiency
  • Multitasking mastery
  • Roulette handling
  • Poker dealing mastery
  • Player dispute mitigation
  • Calm under pressure
  • Conflict Resolution
  • Tournament organisation
  • Payout calculation
  • Resolving conflicts
  • Calculating payouts
  • Quick decision-making
  • Handling money
  • Politeness
  • Compliance understanding
  • Dispute Resolution
  • Perceptiveness

Affiliations

  • Travelling
  • Listening to music
  • Reading
  • Gym

Languages

English
Fluent

Referees

Casino Fleet Manager

Bob Doherty 

RDoherty@carnival.com

Phone: +1 305 889 8284

WhatsApp: 40 737 943 506

Timeline

Casino dealer

Carnival Cruise Line
10.2014 - 04.2025

Bachelor of Commerce - Finance

National University of Science and Technology
10.2014 -
Duggan Mabvirakare