Hi, I’m
Dugald Brough
Torquay,Devon
Summary
Reputable Dog Trainer, using positive reinforcement techniques to develop consistently well-behaved pets. Working closely with dog owners to establish their hopes and needs, creating bespoke animal training programmes to rid bad habits and create positive new ones.
Overview
31
years of professional experience
Work history
Self EmployedSandown, Isle of Wight
Dog Behaviourist
05.2022 - 03.2023
Job overview
- Dedicated Dog Trainer committed to helping pet owners safely and humanely control pet behaviour. Driven to improve owner and pet relationships by teaching new interacting methods. Expertly uses positive reinforcement.
- Evaluated animals to determine temperaments, abilities and aptitude for training.
- Worked with owners to establish their hopes and requirements, creating training schemes to best meet those needs.
- Helped owners to recognise, encourage and reinforce positive behaviour for optimal improvements.
Self EmployedEdinburgh, East Lothian
Dog Walker
02.2008 - 05.2022
Job overview
- Ensured animals had access to water and necessary food supplies, according to exact owner instructions.
- Socialised dogs in parks to enhance wellbeing.
- Confidently walked up to [Number] dogs simultaneously.
- Refreshed water and offered treats to reinforce good behaviour.
- Worked patiently with nervous dogs to build confidence and trust for safe, happy walks.
- Utilised knowledge of local walking spots to ensure dogs had safe, secure exercise and exploration.
- Managed dog walking duties for [Number] dogs, ensuring timely pickups and adequate exercise.
- Ensured safety and security of dogs when transporting them to and from walking areas.
- Treated all dogs with kindness and care, providing regular updates to owners for continued trust.
- Completed walks in inclement weather and difficult terrain.
- Assessed dog behaviour and adapted walk plans accordingly.
- Maintained safe, welcoming environments to make dogs feel calm and relaxed.
- Identified and addressed signs of stress or discomfort, notifying owners immediately.
- Earned dogs' trust by maintaining friendly, approachable demeanour.
- Liaised with clients to coordinate schedules and collect payment.
- Supported overall wellbeing, facilitating physical exercise and games for stimulation.
- Reached out to prospective clients, following up on word-of-mouth referrals.
Self EmployedEdinburgh, East Lothian
Studio Sound Engineer
04.2001 - 07.2006
Job overview
- Transformed video and audio recordings into digital formats for editing and archiving.
- Resolved audio-related technical issues arising during live broadcasts.
- Communicated with clients to determine project scopes and set milestones.
- Separated instruments, vocals and peripheral sounds and mixed during the post-production stage.
- Controlled microphones, sound levels and outputs to produce high-quality tracks for industry clients.
- Arranged recording sessions by selecting and setting up microphones.
- Collaborated with producers and performers to determine and achieve desired sound for productions.
- Created new sound effects and sourced existing ones using sound libraries.
- Regulated sound qualities and volume levels during recording sessions to produce desired outcomes.
- Added sound media to audio library to maintain diverse collection for various projects.
- Mixed voices, music and taped sound effects for live performances and pre-recorded events.
- Identified and resolved technical problems to improve sound quality.
- Adjusted sound according to variances in temperature and tonal needs.
- Used special software to mix and edit tracks.
- Injected sound effects to complement and enhance recordings.
- Performed high-quality recording, mixing and mastering in professional studio.
- Mixed and mastered vocal arrangements and music compositions using equalization, compression and stereo enhancement.
- Documented speech and music using recording equipment.
Cava Studios Glasgow, Lanarkshire
Studio Sound Engineer
03.1999 - 04.2001
Job overview
- Transformed video and audio recordings into digital formats for editing and archiving.
- Resolved audio-related technical issues arising during live broadcasts.
- Communicated with clients to determine project scopes and set milestones.
- Separated instruments, vocals and peripheral sounds and mixed during the post-production stage.
- Controlled microphones, sound levels and outputs to produce high-quality tracks for industry clients.
- Arranged recording sessions by selecting and setting up microphones.
- Collaborated with producers and performers to determine and achieve desired sound for productions.
- Created new sound effects and sourced existing ones using sound libraries.
- Regulated sound qualities and volume levels during recording sessions to produce desired outcomes.
- Added sound media to audio library to maintain diverse collection for various projects.
- Mixed voices, music and taped sound effects for live performances and pre-recorded events.
- Identified and resolved technical problems to improve sound quality.
- Adjusted sound according to variances in temperature and tonal needs.
- Used special software to mix and edit tracks.
- Performed sound quality checks and front-of-house mixing to maintain company sound system.
- Injected sound effects to complement and enhance recordings.
- Performed high-quality recording, mixing and mastering in professional studio.
- Mixed and mastered vocal arrangements and music compositions using equalization, compression and stereo enhancement.
Standard Life Assurance CompanyEdinburgh, East Lothian
Customer Service Representative
04.1992 - 04.1997
Job overview
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Assisted customers with varying questions using product knowledge and service expertise.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Handled phone, email and social media enquiries with consistent customer service across multiple channels.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
- Adhered strictly to policies and procedures for continued company compliance.
- Participated in regular training to maintain up-to-date knowledge on company products and policies.
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
- Employed active listening and product expertise to successfully resolve inbound queries.
- Maintained compliant documentation on [Software] for reliable company records.
Education
Perth CollegePerth
HND from Sound Engineering
09.1997 - 06.1999
North Berwick High SchoolEast Lothian
Scottish Qualifications Certificate from General Studies
08.1982 - 06.1988
University overview
- English Higher grade B
- History Higher grade C
- Art Higher grade C
- English O'grade A
- Maths O'grade A
- Physics O'grade A
- Art O'grade A
- Chemistry O'grade A
- History O'grade A
- French O'grade B
Skills
- Puppy and dog training techniques
- Dog behaviour management
- Excellent communicator
- Animal safety
- Obedience training
- Exercise techniques
- Pet care
Timeline
Dog Behaviourist
Self Employed
05.2022 - 03.2023
Dog Walker
Self Employed
02.2008 - 05.2022
Studio Sound Engineer
Self Employed
04.2001 - 07.2006
Studio Sound Engineer
Cava Studios
03.1999 - 04.2001
Perth College
HND from Sound Engineering
09.1997 - 06.1999
Customer Service Representative
Standard Life Assurance Company
04.1992 - 04.1997
North Berwick High School
Scottish Qualifications Certificate from General Studies
08.1982 - 06.1988
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