Duchess Louis-Akhigbe
East Kilbride,Glasgow
Summary
Resourceful student experienced in customer service and team coordination within dynamic environments. Proven ability to foster positive relationships and support media projects, ensuring operational efficiency. Skills in communication, organisation, and problem-solving enhance contributions to team efforts and project outcomes.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Media Assistant
C7 church
Glasgow
10.2025 - Current
- Demonstrated exceptional knowledge of social media audiences, adapting content accordingly to meet brand needs and target relevant clientele.
- Utilised analytics tools to track user engagement and optimise future media strategies.
- Streamlined internal processes to improve efficiency and effectiveness of media planning activities.
- Supported the organisation of press events, ensuring smooth execution and positive media engagement.
- Participated in creative brainstorming sessions to contribute media-focused insights.
Anti racism campaigner
Hillhead high school
Glasgow
10.2024 - Current
- Led a team of campaigners, providing direction, motivation, and feedback to ensure collective success in campaign objectives.
- Facilitated workshops and training sessions for volunteers, enhancing their skills and commitment to campaign goals.
- Fostered partnerships with other organisations, businesses, and influencers to broaden campaign reach and resources.
- Collaborated effectively with policy and campaign leaders to delivery aligned, integrated advocacy strategy.
- Negotiated with representatives, maintaining trusted rapport and demonstrating intercultural awareness.
- Built and maintained relationships with local authorities to understand impact of policies.
- Planned implementation of new policies and policy updates for smooth change management.
Shop Assistant
Barnardo's
Glasgow, glasgow
10.2024 - 10.2025
- Assisted customers in locating products, offering recommendations based on specific needs.
- Helped customers navigate store layout to find desired products and services.
- Addressed customer complaints with empathy, resolving issues to ensure satisfaction.
- Established and nurtured effective relationships with customers, colleagues and store management.
- Scanned products at high pace and bagged securely for customers to carry.
- Replenished items and organised displays to keep stock looking professional.
- Managed stock levels on the shop floor, restocking items to maintain optimal inventory.
- Rotated stock on shelves, reducing stock waste and minimising store losses.
- Arranged merchandise on shelves to create an inviting shopping experience.
- Created attractive displays for merchandise to enhance sales.
- Monitored expiry dates of products, removing out-of-date items to uphold health standards.
Education
Scottish Qualifications Certificate - Criminology
Hillhead high school
Glasgow 2025 - Current
Skills
- Media analytics
- Digital media strategy
- Campaign development
- Media outreach excellence
- Campaign experience
- Policy research
- Stakeholder engagement
- Risk Management
- Technical communication
- Media compliance standards
- Customer engagement
- Team coordination
- Team Leadership
- Decision making
- Excellent communication
- Effective communication
- Active listening
- Relationship building
- Relationship management
- Communication proficiency
- Computer literacy
- Relationship-building
Languages
English
Upper Intermediate
B2
Chinese (Mandarin)
Intermediate
B1
Interests
An avid reader of mystery novels and consumer of true crime podcast & documentaries I'm passionate about learning human behaviour, societal structures Actively applying this in anti racism advocacy and promoting equality & diversity
Timeline
Media Assistant
C7 church
10.2025 - Current
Anti racism campaigner
Hillhead high school
10.2024 - Current
Shop Assistant
Barnardo's
10.2024 - 10.2025
Scottish Qualifications Certificate - Criminology
Hillhead high school
2025 - Current