Duane Towns

• Facilitated cross-departmental collaboration for efficient handling of multi-party contracts.
• Efficiently resolved contractual disputes, maintaining healthy business relationships.
• Revised outdated contracts, resulting in more favourable terms for the organisation.
• Managed and updated workload tracker to plan and monitor site activities.
• Led and motivated multiple on-site teams to achieve project deliverables.
• Currently overseeing local authority contract to assist company in resolving issues related to inspection reports.

• Developed strategic relationships to maximise business opportunities.
• Coordinated with finance department, facilitated timely payments.
• Evaluated contractual performance against objectives for continuous improvement.
• Liaised between managers and supervisors for smooth contract execution process.
• Streamlined processes to increase contractual compliance rate.
• Provided training sessions on contracts management best practices to staff members.
• Secured favourable terms with effective negotiation techniques.
• Sourced and verified quotations from suppliers before initiating.
• Facilitated decision-making by preparing cost comparison of material.
• Built productive relationships with clients, communicated updates and sought mutually beneficial outcomes.
• Evaluated procurement processes and used results to improve workflows and procedures.
• Ensured business continuity, using local suppliers to minimise risk of supply chain.
• Mentored and motivated junior managers staff to consistently meet and exceed department KPIs.
• Oversaw records covering purchasing transactions, distribution flow and stock storage.
• Selected, trained and performance-managed staff to build results-focused team.
• Assessed staff and team performance and regularly actioned insights to fuel improvement.

Worked on companies field team model.

Ensuring teams are completing visits as per set schedule set out by the company.

Carrying out weekly site and team audits.

Liaison with all parties to ensure that contract disputes are resolved in the agreed time frame set by the client.

Onboard new field teams to ensure workforce is already in place for new contract wins.

Took over housing contract in its final year to help resolve ongoing contract issues.

Asked to step into assistant manager position to assist new management team in redeveloping the MOD/USAF contract after company management restructuring.

Learning new skills,

Operational reports

Finance reports

Health and Safety

Contract pricing

PSA schedule of rates

Lantra level 2 the identification of invasive and injurious species.

Level 2 NVQ in Amenity Horticulture

Prepare sites for landscaping

Establish plants outdoors

Establish and develop decorative amenity areas

Use and maintain equipment and machines

Monitor and maintain health and safety

Develop personal performance and maintain working relationships

Maintain plants outdoors

Working as part of team on soft landscaping and pesticide management on 4 MOD sites