Dru Amin
London
Summary
Customer-focused and reliable professional with experience in administrative support, customer service, and educational environments. Strong communication and teamwork skills, with the ability to meet individual needs, maintain organised systems, and create safe, welcoming spaces. Driven to explore new areas of work, taking on various challenges and learning new skills to improve knowledge
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work history
Self Storage Associate
Express Self Storage North Finchley
London, Barnet
2024.11 - 2025.08
- Provided friendly and professional customer support, assisting individuals with storage inquiries, rentals, and account management
- Managed administrative tasks including booking systems, payment processing, and maintaining accurate customer records
- Handled telephone and in-person enquiries, resolving issues efficiently and ensuring high standard of service
- Maintained safe, clean, and secure environment for customers and their belongings
- Created welcoming atmosphere, building positive relationships and ensuring customers felt comfortable and supported with their needs.
- Worked alongside colleagues to ensure smooth flow of work for good team collaboration.
School assistant
Queenwell Junior School
London
2023.07 - 2023.07
- Offered support to students, guaranteeing safety and access to equitable learning.
- Offered students personalized support during in-class activities and projects.
- Supported teachers with lessons in various year groups challenging different classroom environments.
- Communicated positively and professionally with all staff and pupils, upholding school values.
- Acted as superb role model, consistently promoting school mission and values.
- Carried out day-to-day duties given by other members of staff accurately and efficiently.
Education
A-Levels - Media, Sociology, Information Technology
Bishop Douglass
London 2022.09 - 2023.06
Skills
- Great communication skills with customers
- Listening to customer concerns, resolving issues as best as possible to meet their needs
- Able to work efficiently and complete tasks to meet appropriate standards
- Able to adjust to new tasks, environments and take on different challenges
Hobbies
Focusing on boxing to reach an amateur fighting level, to soon progress into professional boxing.
I want to use my boxing knowledge to teach younger people to do boxing as a form of building self confidence in themselves and doing consistent exercise to keep fit and healthy
Timeline
Self Storage Associate
Express Self Storage North Finchley
2024.11 - 2025.08
School assistant
Queenwell Junior School
2023.07 - 2023.07
A-Levels - Media, Sociology, Information Technology
Bishop Douglass
2022.09 - 2023.06