A compassionate and respectful healthcare worker with over twelve years of experience in providing both hospital and residential home support to patients and residents respectively. Enthusiastic and genuinely interested in helping and looking after the vulnerable. Proactive and attentive to details when assisting service users who are either less able or completely unable to do direct self-care in their respective activities of daily living. Adept at observing, identifying, and escalating vulnerabilities in patients/ residents. Also keeping accurate records and communicating effectively with nurses, home managers, and coordinators while respecting patients' confidentiality.