Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Dr. Khushboo Shaikh

London ,United Kingdom

Summary

Detail-oriented professional with extensive experience in telephone operation, billing, and front desk security protocols. Demonstrates exceptional discretion and confidentiality, maintaining high hospitality standards while managing reception area maintenance. Skilled in strategic planning and client event planning, with a strong understanding of medical terminology and shipping and receiving processes. Committed to delivering excellent service through good judgement, flexibility, and attention to detail.

Overview

3
3
years of professional experience

Work history

Dentist

United dental clinic
Mumbai , India
03.2023 - 02.2025
  • Conducted educational sessions for patients, promoting better oral hygiene habits.
  • Performed regular teeth cleanings with minimal discomfort for patients.
  • Led a team of dental professionals, ensuring quality patient care.
  • Provided emergency dental care on short notice, mitigating severe discomfort or complications.

Costumer service Receptionist

Chantilly - The cafe
Mumbai , India
01.2022 - 05.2024
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Increased customer satisfaction by resolving issues.
  • Applied positive customer service approach to increase satisfaction levels.

Education

Master of Science - Master in public health

London Metropolitan University
London
02/2025 -

Bachelor of Science - Bachelor of Dental surgery.

CSMSS Dental college and hospital.
India
08/2014 - 10/2019

Skills

  • Telephone operation
  • Patience and composure
  • Billing experience
  • Discretion and confidentiality
  • Hospitality standards
  • Reception area maintenance
  • Front desk security protocols
  • Good judgement
  • Flexible
  • Attention to Detail
  • Strategic planning
  • Medical terminology
  • Shipping and receiving
  • Client event planning

Languages

English
Fluent
Hindi
Native

Timeline

Dentist

United dental clinic
03.2023 - 02.2025

Costumer service Receptionist

Chantilly - The cafe
01.2022 - 05.2024

Master of Science - Master in public health

London Metropolitan University
02/2025 -

Bachelor of Science - Bachelor of Dental surgery.

CSMSS Dental college and hospital.
08/2014 - 10/2019
Dr. Khushboo Shaikh