Drew Taylor
Summary
A dynamic professional with a proven track record throughout a career within a competitive sales industry. I excel in client relationship building and negotiations. Leveraging strong interviewing and public speaking skills, I've significantly expanded clientele bases and fostered lasting relationships, ensuring satisfaction and repeat business.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with a proactive mindset, dedication and enthusiasm.
Overview
16
16
years of professional experience
Work History
Technical Director Stylist
Browns Hairdressers
02.2024 - Current
- Developed expertise in specialized areas such as balayage techniques or bridal hairstyling which increased clientele diversity.
- Enhanced client satisfaction by providing personalized consultations and recommendations based on individual needs.
- Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
- Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
Homemaker
Housewife
11.2021 - 02.2024
Estate Agent, Branch Manager
Mishon Mackay Estate Agency
05.2020 - 11.2021
- Assisted clients in preparing their homes for sale by offering staging advice, coordinating professional photography, and creating eye-catching marketing materials.
- Conducted comprehensive market analyses to determine optimal listing prices, resulting in faster sales at higher values.
- Maintained up-to-date knowledge of local market trends to provide accurate pricing recommendations for sellers.
- Expanded business reach by networking with industry professionals and participating in local real estate events.
- Maximized advertising exposure by utilizing various platforms such as print media, online ads, social media channels, and direct mail campaigns.
- Communicated with clients to understand property needs and preferences.
- Compared properties possessing similar features to determine competitive market prices.
- Strengthened relationships with past clients through ongoing communication, fostering long-term loyalty and repeat business.
- Developed and maintained a comprehensive database of potential buyers, sellers, and investors to ensure steady growth of clientele.
- Enhanced client satisfaction with personalized service tailored to individual needs, preferences, and budgets.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Advertised client properties through websites, social media, and real estate guides.
- Presented purchase offers to sellers for consideration.
- Negotiated, facilitated, and managed real estate transactions.
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
Estate Agent, Branch Manager
Arun Estates, Cubitt & West Estate Agency
05.2018 - 05.2020
- Assisted clients in preparing their homes for sale by offering staging advice, coordinating professional photography, and creating eye-catching marketing materials.
- Conducted comprehensive market analyses to determine optimal listing prices, resulting in faster sales at higher values.
- Maintained up-to-date knowledge of local market trends to provide accurate pricing recommendations for sellers.
- Expanded business reach by networking with industry professionals and participating in local real estate events.
- Maximized advertising exposure by utilizing various platforms such as print media, online ads, social media channels, and direct mail campaigns.
- Communicated with clients to understand property needs and preferences.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
- Created and executed marketing strategies, increasing brand awareness and attracting new customers.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Estate Agent, Branch Manager
Countrywide, King & Chasemore Estate Agent
08.2013 - 05.2018
- Assisted clients in preparing their homes for sale by offering staging advice, coordinating professional photography, and creating eye-catching marketing materials.
- Conducted comprehensive market analyses to determine optimal listing prices, resulting in faster sales at higher values.
- Expanded business reach by networking with industry professionals and participating in local real estate events.
- Maximized advertising exposure by utilizing various platforms such as print media, online ads, social media channels, and direct mail campaigns.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated, and managed real estate transactions.
- Advised clients on market conditions and property value for informed decision-making.
- Advocated for client needs and obtained desired considerations for sales and purchases.
- Cultivated strong relationships with agents, lenders and title companies.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
- Evaluated properties for potential salability and pricing.
- Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
- Negotiated real estate contracts to navigate transactions between buyers and sellers.
- Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
- Advised clients on optimum buying and selling choices for maximum returns.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Verified sales compliance with local governmental regulations, environmental standards and industry good practices.
- Exceeded annual sales goals by implementing effective time management strategies and prioritizing tasks accordingly.
- Appraised property values and assessed buyer income to determine feasibility of offer success.
- Grew client base through diligent prospecting and consistent follow-ups on leads and referrals.
- Increased property sales by developing and implementing strategic marketing plans for each listing.
Senior Hairdresser
Toni & Guy Hairdressing
04.2009 - 08.2013
- Developed expertise in specialized areas such as balayage techniques or bridal hairstyling which increased clientele diversity.
- Attended industry conferences and workshops to stay current on the latest trends, techniques, and products in hairstyling.
- Enhanced client satisfaction by providing personalized consultations and recommendations based on individual needs.
- Contributed to a positive work atmosphere by demonstrating professionalism, collaboration with colleagues while maintaining open lines of communication.
- Maintained a clean, safe, and organized work environment in compliance with health regulations for both staff and clients'' wellbeing.
- Participated in charitable events by offering hair services, positively impacting both the community and salon''s reputation.
- Evaluated and adjusted client treatments based on their unique hair type, texture, and condition, ensuring optimal results and satisfaction.
- Increased salon revenue through upselling additional services and retail product sales.
- Delivered creative haircuts, color treatments, extensions, perms, straightening treatments, updos, styling services that met or exceeded clients'' expectations consistently.
- Provided valuable feedback to salon product representatives that resulted in improving the quality of supplies used within the salon.
- Expanded clientele base through effective networking at community events and generating positive word-of-mouth referrals.
- Assisted management with inventory control by tracking product usage accurately and placing timely orders for restocking supplies as needed.
- Developed strong relationships with clients, resulting in high levels of customer loyalty and repeat business.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
High School Diploma -
Sussex Downs College
Lewes, United Kingdom04.2010
High School Diploma -
Dorothy Stringer High School
Brighton, United Kingdom04.2007
Skills
- Negotiations expert
- Excellent communicator
- Honest and ethical
- Recruiting clients
- Goal Setting and Achievement
- Client Relationship Building
- Social skills
- Content Development
- Brand building
- Engaging personality
- Strong Interviewing
- Confident Public Speaking
Hobbies
Reading books, Authors such as Sarah J Maas, J.L Drake, Martina Cole & Ashley Munoz grab my attention immediately diving right into the fiction world whether its pure fantasy, Crime or romance.
Listening to Music ideally in my car driving along with a scenic view or dancing around the kitchen on a Sunday morning. Luke Combs, Bon Jovi, P!nk, Fleetwood Mac to name a few!
Podcasting. Having launched my very own podcast along with a friend basing it all on parenting and the challenges we face and highlighting subjects in which people are too scared to discuss and speak out loud about.
Travelling. Road trips to be precise! The big cities are great, but I like to see the small towns too.
Timeline
Technical Director Stylist
Browns Hairdressers
02.2024 - Current
Homemaker
Housewife
11.2021 - 02.2024
Estate Agent, Branch Manager
Mishon Mackay Estate Agency
05.2020 - 11.2021
Estate Agent, Branch Manager
Arun Estates, Cubitt & West Estate Agency
05.2018 - 05.2020
Estate Agent, Branch Manager
Countrywide, King & Chasemore Estate Agent
08.2013 - 05.2018
Senior Hairdresser
Toni & Guy Hairdressing
04.2009 - 08.2013
High School Diploma -
Sussex Downs College
High School Diploma -
Dorothy Stringer High School
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