Drew Sanders
Southwell,Nottinghamshire
Summary
Customer-focused, experienced in order taking and food delivery. Offers fast, quality service with expert knowledge of menu and service practices. History building customer loyalty and earning repeat business, and effectively communicating with a team to ensure a good work environment. Desire to learn other skills within management, taking stock, and other aspects of the "behind the scenes" running of a business.
Overview
2
2
years of post-secondary education
Work History
Server/Barista
Chess Master Cafe
Southwell, Nottinghamshire
07.2023 - 12.2023
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Greeted guests pleasantly and professionally, promoting positive customer experiences from arrival to departure.
- Delivered exceptional and friendly service.
- Checked on tables to ensure guest satisfaction, anticipated additional needs and happily fulfilled additional requests.
- Transported food quickly between kitchen and restaurant areas to maintain temperature and quality.
- Stocked up drinks and bar snacks ahead of shift to meet demands of peak business hours.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
Education
A-Levels - Physics, Mathematics, Product Design, EPQ
The Minster School
Nottingham 09.2023 -
GCSEs - Triple Science, English (Lit/Lang), Mathematics, Religious Studies, French, Economics, History
The Minster School
Nottingham 09.2021 - 06.2023
Skills
- Strong communication
- Dietary requirement awareness
- Active listening
- Highly organised
- Cooperative team player
- Safe food handling
- Teamwork and collaboration
Timeline
A-Levels - Physics, Mathematics, Product Design, EPQ
The Minster School
09.2023 -
Server/Barista
Chess Master Cafe
07.2023 - 12.2023
GCSEs - Triple Science, English (Lit/Lang), Mathematics, Religious Studies, French, Economics, History
The Minster School
09.2021 - 06.2023
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