Drew Pessoa
Whitstable,London
Summary
Dedicated education professional with expertise in critical thinking facilitation and student engagement. Proven track record in educational programme development and staff mentoring, ensuring adherence to education policy and regulatory compliance. Skilled in utilising online teaching platforms to enhance inclusive education advocacy and multicultural sensitivity. Committed to professional development training and data analysis for improved student outcomes.
Experienced Education Coordinator, committed to improving educational outcomes. Led initiatives that enhanced student engagement and streamlined administrative processes, resulting in more cohesive learning environment. Successfully fostered collaboration among staff, which significantly boosted overall programme effectiveness.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Education Coordinator
University College London
London
01.2025 - 08.2025
- Line manage a team of 4 postgraduate administrators, supporting 13 programmes and 500+ students across 4 campuses.
- Member of Shared Governance group, embedding UCL's EDI frameworks into departmental decision-making and culture.
- Collaborated with faculty-level working group on equity, inclusion, and environmental impacts of field trips.
- Liaised with Student Support and Disability Services to implement reasonable adjustments (SoRAs), ensuring inclusive student experiences.
- Member of working group that contributed to establishment of Bartlett Promise Sub-Saharan Scholarship, improving access for underrepresented groups.
- Managed programme budgets and reporting, aligning departmental operations with institutional planning and funding requirements.
Senior Teaching and Learning Administrator
University College London
London
05.2021 - 06.2025
- Managed PhD studentship funding (EPSRC, ESRC, AHRC, LAHP), ensuring transparent, equitable allocation processes.
- Nominated staff for Women in Leadership and Emerging Leaders programmes, aligning with Athena Swan commitments and fostering career progression.
- Delivered training and induction sessions for staff and students, promoting inclusivity and accessible communication.
- Contributed to departmental strategic planning with Director of Education and Education Manager.
- Enhanced team productivity for better project completion rates through effective schedule management.
- Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
Teaching and Learning Administrator
University College London
London
06.2018 - 05.2021
- Supported taught and research programmes, ensuring compliance with regulatory frameworks.
- Streamlined administrative systems to improve efficiency and student experience.
Registry Officer
Birkbeck, University of London
London
02.2018 - 06.2018
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Postgraduate Admissions Officer
SOAS, University of London
London
07.2016 - 08.2017
- Collaborated with marketing team to develop promotional materials for admissions campaigns.
- Increased applicants' satisfaction with prompt and helpful responses.
- Reviewed incoming applications, ensuring adherence to admission criteria.
- Delivered presentations at schools and colleges, increasing awareness about the university's offerings.
Postgraduate Admissions Assistant
King's College London
London
09.2015 - 07.2016
- Supported admissions department through timely completion of administrative tasks.
- Managed correspondence with candidates post-selection process-providing necessary details regarding induction sessions.
- Worked closely with marketing team to create compelling college recruitment materials.
- Facilitated smooth communication between applicants, parents, and faculty staff throughout the admission process.
Education
MSc Geopolitics, Territory and Security Studies - Geography and Law
King's College London
City of London 09.2009 - 09.2011
BA Political Science - Political and Economics
University of Westminster
London 09.2004 - 06.2007
Skills
- Critical thinking facilitation
- Student record maintenance
- Multicultural sensitivity
- Professional development training
- Inclusive education advocacy
- Education policy adherence
- Online teaching platforms
- Staff mentoring
- Educational programme development
- Student engagement
- Data analysis and reporting
- Regulatory compliance
Leadership Experience
- Line manage, mentor, and develop staff, ensuring equitable access to training and career development.
- Embedded EDI principles into departmental culture through governance, policy, and daily practice.
- Advocated for staff progression and inclusive leadership pipelines, supporting institutional goals under Athena Swan.
- Delivered student and staff-facing initiatives that improved accessibility, belonging, and engagement.
Languages
Japanese
Beginner
Timeline
Education Coordinator
University College London
01.2025 - 08.2025
Senior Teaching and Learning Administrator
University College London
05.2021 - 06.2025
Teaching and Learning Administrator
University College London
06.2018 - 05.2021
Registry Officer
Birkbeck, University of London
02.2018 - 06.2018
Postgraduate Admissions Officer
SOAS, University of London
07.2016 - 08.2017
Postgraduate Admissions Assistant
King's College London
09.2015 - 07.2016
MSc Geopolitics, Territory and Security Studies - Geography and Law
King's College London
09.2009 - 09.2011
BA Political Science - Political and Economics
University of Westminster
09.2004 - 06.2007
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