Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Drew Mcpherson

Wishaw

Summary

Innovative and creative professional with a strong track record of collaboration and outstanding communication skills. Demonstrates exceptional adaptability, enthusiasm, and detail-oriented problem-solving abilities. A dedicated team player with effective listening skills, consistently achieving goals through a goal-oriented approach.

Overview

7
7
years of professional experience
6063
6063
years of post-secondary education

Work History

Door Supervisor

Cathouse Rock Club
Glasgow
07.2022 - Current
  • Built excellent client and employee relationships by staying polite, helpful and attentive throughout service.
  • Dealt with potential conflict situations in a controlled and professional manner.
  • Promptly responded to incidents requiring security intervention, managing situations efficiently and professionally.

Front of House Team Member

The Beacon Arts Centre
Greenock
12.2021 - 12.2022
  • Assisted in providing friendly, relaxing and professional environments by going the extra mile to assist customer needs.
  • Provided warm, friendly welcome to visitors, maintaining an excellent first impression.
  • Resolved customer complaints promptly, escalating larger operational concerns to management.

Picker and Packer

Amazon
Gourock
07.2021 - 12.2021
  • Exceeded targets by quickly and accurately preparing orders.
  • Ensured smooth warehouse operation by keeping flexible to offer assistance with multiple tasks.

Customer assistant

The Works
Greenock, Inverclyde
12.2019 - 12.2019
  • Participated actively in staff meetings contributing valuable insights towards improving store performance.
  • Handled cash transactions accurately, enhancing trust between business and clientele.
  • Assisted in visual merchandising efforts, enhancing store appearance and attracting footfall.
  • Improved customer relations by promptly addressing queries and concerns.

Safety steward

G4S Security
Glasgow, Glasgow City
03.2018 - 08.2018
  • Controlled traffic around the venue area, facilitating better crowd management.
  • Received commendation for quick thinking during crisis situations by implementing emergency protocols effectively.
  • Conducted risk assessments prior to events, resulting in safer environments.


Education

Bachelor of Arts - DRAMA, THEATRE AND PERFORMANCE

Queen Margaret University

Higher National Diploma - ACTING AND PERFORMANCE

West College Scotland

Higher National Certificate - ACTING AND PERFORMANCE

West College Scotland

Skills

  • Innovative and creative
  • Collaborative
  • Outstanding communication
  • Team player
  • Adaptability
  • Enthusiastic
  • Detail-orientated
  • Effective listening
  • Problem solving
  • Goal oriented

Affiliations

  • I have a deep passion for film, theatre and all things creative. I also have a love for sports and I love visiting local museums and galleries. i enjoy DIY and undertaking projects at home. I enjoy spending time with my loved ones, particularly outdoors, exploring new places and experiencing new things.

References

References available upon request.

Timeline

Door Supervisor

Cathouse Rock Club
07.2022 - Current

Front of House Team Member

The Beacon Arts Centre
12.2021 - 12.2022

Picker and Packer

Amazon
07.2021 - 12.2021

Customer assistant

The Works
12.2019 - 12.2019

Safety steward

G4S Security
03.2018 - 08.2018

Bachelor of Arts - DRAMA, THEATRE AND PERFORMANCE

Queen Margaret University

Higher National Diploma - ACTING AND PERFORMANCE

West College Scotland

Higher National Certificate - ACTING AND PERFORMANCE

West College Scotland

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