Summary
Work history
Education
Skills
Timeline
OperationsManager

Drea Kwofie

Liverpool,Merseyside

Summary

  • Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
  • Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
  • Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
  • Energetic and outgoing with dedication to positive guest relations. customer service and cash-handling background.
  • Organised and dependable. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.

Work history

Receptionist

Jennifer Green- The Allerton health centre
Liverpool, merseyside
10.2023 - 01.2024
  • Managed bookings using software to schedule, cancel and re-arrange appointments.
  • Kept reception area clean and neat to give visitors a positive impression of the company.
  • Answered and helped resolve enquiries from clients, vendors and general public in person and over the phone.
  • Delivered front of house duties with warm and professional manner.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.
  • Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
  • Managed calendars, strategically scheduling appointments to maximise availability.

Teaching assistant in primary school

Dovedale primary school
Liverpool, Merseyside
06.2023 - 06.2023
  • work experience
  • Minimised distraction by creating and maintaining clean, safe and organised classroom.
  • Observed pupils closely in classroom environment to foster engagement.
  • Provided friendly, enthusiastic support to pupils in individual and group support settings.
  • Developed and maintained positive, impactful relationships with students, facilitating improved learning outcomes.
  • Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
  • Acted as superb role model, consistently promoting school mission and values.
  • Helped student to build confidence by cultivating trusted atmosphere in group settings.

Education

GCSEs - Citizenship

The Belvedere Academy
Liverpool
09.2021 - 09.2023

Skills

  • Office supply management
  • Open and clear communicator
  • Customer service
  • Professional and smart presentation
  • Email management
  • Clean and neat
  • Data input
  • Organisation and efficiency
  • Telephone skills
  • Tech-savvy
  • Attention to detail
  • Customer-service orientated

Timeline

Receptionist

Jennifer Green- The Allerton health centre
10.2023 - 01.2024

Teaching assistant in primary school

Dovedale primary school
06.2023 - 06.2023

GCSEs - Citizenship

The Belvedere Academy
09.2021 - 09.2023

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Drea Kwofie