Dr.Bhavana Ahuja

Launched eClinicalWorks OPRA- A comprehensive healthcare IT product which is cloud based. It provides simplified documentation and access to patient data anytime, anywhere.

Impact : 5 new single specialty clinics and 17 doctors of multi-specialty hospital got associated with the product in the first month of the launch.

Key Responsibilities:

• Delivered end-to-end custom software product.
• Led market research efforts to identify emerging trends and opportunities, potential challenges in healthcare industry, resulting in development of new product features and enhancements
• Collaborated with stakeholders to gather and prioritize product requirements, ensuring alignment with regulatory standards and customer needs.
• Defined product scope, features, and functionality, and translated requirements into detailed user stories and specifications for development teams.
• Conducted user acceptance testing (UAT) and worked closely with cross-functional teams to ensure product quality and compliance with healthcare regulations.
• Analyzed product performance metrics and user feedback to drive continuous improvement and inform product roadmap decisions.
• Provided training and support to internal teams and clients to facilitate successful product adoption and usage.
• Championed data-driven culture within organization, promoting use of analytics to guide decision-making and drive business growth.
• Developed detailed product roadmaps, aligning team efforts towards achieving milestone goals and objectives using SCRUM methodologies.
• Ensured compliance with industry regulations by staying up-to-date on current standards and incorporating them into product designs as needed.
• Optimized inventory management processes by forecasting demand accurately based on historical sales data analysis.
• Perform product backlog refinement of Jira to monitor. maintain and ensure project meets its deadline.
• Worked with development team to define and implement customer change requests to enhance product functionality.
• Provided Product Demo to clients as well as stakeholders and senior management.
• Assembled reports and presentations to share insights and recommendations with stakeholders.

• Assist clients to deploy and configure Allscripts solutions (US Healthcare)

• Module implementation to meet requirements as specified in the project plan.

• Carry out the implementation of Allscripts solutions and designated 3rd party products following a detailed project plan and in accordance with the contracted project scope.

• Identify issues encountered during the implementation of Allscripts products and when interfacing to third party systems.

• Assist the customer with the configuration necessary to deliver the functionality defined in the contract scope documentation.

• Load the initial database delivered to the client with site-specific information (if applicable).

• Present formal training courses and knowledge transfer to Allscripts clients.

• Advise clients in testing strategy and planning to ensure successful solution implementation.

• Have also been active part of TCOE projects for testing scripts as well as test script creation
• Knowledge on various parts of SCM like “Clinical Summary, ED / Inpatient Status Boards, Lab Order and Result items, Task manager and Worklists Manager, Health Manager.

• Coordinated 38 kidney transplants and 1 liver transplant
• Worked extensively with transplant and cardiac patients.
• Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
• Generating business by patient conversions
• Planning and coordinating with medical, paramedical staff for all in patient procedures.
• Supervising daily operations of various departments.
• Communicating with donors and recipients of transplants to ensure comprehensive documentation.
• Participating in NABH audits of hospital for efficiency, effectiveness and patient safety.
• Preparing quality indicators for various departments.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects.
• Providing resolution to all in-patient issues
• Ensuring patient satisfaction and handling in-patient activities in hospital

• Completed consultations with patients for treatment plan.
• Performed root canal procedures to treat nerve and dental pulp issues and prevent further damage to teeth and gums.
• Extracted teeth, performed root canals and filled cavities with dedication to pain management.
• Supported patient comfort with calm demeanor and individualized pain management.