Overview
Work history
Education
Skills
Languages
Additional Information
Timeline

Dragos Neculai

Branch Manager
Manchester,Greater Manchester

Overview

7
7
years of professional experience

Work history

Branch Manager

iSmash UK LTD
Manchester, Arndale Shopping Centre
01.2021 - Current
  • Led regular staff performance reviews to provide guidance and support for individual development.
  • Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
  • Monitored stock levels and wrote timely order supply requests to replenish merchandise.
  • Upheld positive and proactive approach to challenges, using initiative and demonstrating commitment and flexibility.
  • Understood what drives overall business success and prioritised and delivered quality results.

Head Technician

iSmash UK LTD
Manchester, Arndale Shopping Centre
08.2017 - 12.2020
  • Documented repairs into FileMaker to maintain logbook and accurate information.
  • Collaborated with technicians for complex related repairs to meet deadlines.
  • Fixed logic board issues caused by water damage.
  • Delivered instruction across various topics, integrating audio-visual presentations and training materials.
  • Analysed training needs to determine learning styles and skills shortages.
  • Provided excellent sales services by offering bespoke product advice to meet exact customers needs.

Advanced Technician

iSmash UK LTD
London, High Street Kensington
10.2016 - 08.2017
  • Handled day-to-day smartphone and tablet repairs and maintenance, consistently meeting high service standards.
  • Ordered supplies to maintain consistent inventory.
  • Tested functionality of mobile device to monitor range.
  • Maintained clean, tidy working areas to provide secure store environment for staff and customers.
  • Trained junior team members to increase team performance levels.

Education

Diploma of Higher Education - Electrical Engineering And Automatics

Valeriu D. Cotea Technical College, Focsani
2006

Diploma of Higher Education - Metrology Technician

Valeriu D. Cotea Technical College, Focsani
2006

Skills

  • Leadership
  • Time management
  • Customer-focused
  • Communication skills
  • Problem-solving
  • Android and IOS expertise

Languages

Romanian
NATIVE LANGUAGE
English
Advanced
C1
Italian
Upper intermediate
B2

Additional Information

Full UK Driving Licence

Timeline

Branch Manager - iSmash UK LTD
01.2021 - Current
Head Technician - iSmash UK LTD
08.2017 - 12.2020
Advanced Technician - iSmash UK LTD
10.2016 - 08.2017
Valeriu D. Cotea Technical College - Diploma of Higher Education, Electrical Engineering And Automatics
Valeriu D. Cotea Technical College - Diploma of Higher Education, Metrology Technician

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Dragos NeculaiBranch Manager