Douglis Dawson
Glasgow,Glasgow
Summary
I am a motivated professional with diverse experience in healthcare and hospitality environments. I bring a compassionate and empathetic approach to every situation. I excel in providing emotional support and practical assistance to individuals in need. I have a strong background in communication and problem-solving, i work through challenges with patience and understanding. I am very eager to enhance my interpersonal skills and hands-on experience to make a positive difference in people's lives.
Overview
6
6
years of professional experience
Work History
Personal Support Worker and activation aide
Goderich Retirement Place
Goderich
10.2024 - 03.2026
- Helped residents with daily ADLs, including dressing, bathing, grooming, and toileting.
- Assisting residents with walking and transferring.
- Assisting with meal service.
- Specialised memory care: delivering support for residents with cognitive challenges.
- Implemented and ran programmes daily, including exercise classes, bingo, music performances, and brain games.
- Developed personalised montesori programs in the memory unit catering to individual needs.
- Provided companionship, actively listening to residents, ensuring therapeutic relationships.
Food and Beverage Manager
Cakes, Cookies and Coffee
Goderich
05.2022 - 10.2025
- Managed a popular dessert and drink trailer, often working independently.
- Set up and take down of the trailer itself, including displaying products, and setting up equipment.
- Tracking stock and inventory, cleaning daily, and maintaining food and health standards.
- Identifying best sellers, keeping up with customers' needs and wants.
- Managing cash and card payments, and carrying out end-of-event cash ups.
- financial management, budgeting, pricing products, stock prices, and sale profits.
- Creating specialised menus for the seasons and special events.
- Training employees.
Health Care Assistant
NHS Forth Valley
Glasgow
06.2020 - 11.2023
- Providing personal care to patients.
- Serve meals and assist with feeding.
- Monitor and observe patient conditions.
- Follow instructions and assist with procedures.
- Assist patients with mobility, including the use of equipment for transfers.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Provided emotional support and building trusting relationships.
Education
Diploma of Higher Education - health and social science
University of Stirling
Stirling01-2024
Skills
- Strong communication and listening skills
- Time management
- can work well in a fast-paced environment, under pressure
- problem-solving
Timeline
Personal Support Worker and activation aide
Goderich Retirement Place
10.2024 - 03.2026
Food and Beverage Manager
Cakes, Cookies and Coffee
05.2022 - 10.2025
Health Care Assistant
NHS Forth Valley
06.2020 - 11.2023
Diploma of Higher Education - health and social science
University of Stirling