Douglas Perratt
Lincoln ,Lincolnshire
Summary
Experienced HGV Class 2 Driver excelling in vehicle inspection and multi-drop delivery management. Ensures timely goods distribution while enhancing customer experiences through attentive service. Strong problem-solver and effective communicator, collaborating with teams to optimise processes and address discrepancies. Dedicated to maintaining safety and reliability in all driving operations.
Overview
37
37
years of professional experience
Work History
HGV Class 2 Driver
Allied Bakeries
Lincoln , Lincolnshire
03.2013 - 10.2026
- Safely operated HGV Class 2 vehicles across various routes, adhering to strict safety protocols.
- Transported goods to specific locations, achieving timely deliveries within set schedules.
- Delivered goods to clients on time, enhancing customer satisfaction and company reputation.
- Maintained excellent customer satisfaction by completing deliveries within set deadlines.
- Reported vehicle defects or safety concerns immediately, prioritising road safety and compliance.
- Complied with all traffic laws and regulations, contributing to a safe driving record.
- Closely followed highway code and best driving practices when operating heavy vehicles to minimise risk.
- Conducted thorough pre-and post-trip vehicle inspections to maintain high safety standards.
- Adapted to changing schedules and routes with flexibility, supporting operational needs.
- Used quick-thinking and UK road knowledge to re-route during traffic delays.
- Performed route-planning tasks for multi-drop deliveries, using GPS, maps or other navigational systems to avoid getting lost.
- Used excellent, attentive and friendly customer service techniques when communicating with customers during deliveries.
- Provided exceptional customer service during delivery, fostering positive client relationships.
- Delivered excellent customer service when interacting with clients.
- Communicated with other drivers to plan routes, notify potential hazards and provide support.
- Resolved delivery discrepancies efficiently, ensuring customer needs were met and satisfaction maintained.
- Smartly handled customer problems arising on delivery, contacting Transport Managers to facilitate resolution.
- Skilfully and efficiently manoeuvred vehicles within tight spaces to avoid accidents.
- Manoeuvred vehicles safely to eliminate risk to cargo or people.
- Secured goods safely to prevent theft and harm.
- Maintained excellent physical fitness to meet manual lifting requirements.
- Loaded goods into lorries using manual lifting or machines, including forklift trucks and hydraulic lifting devices to avoid inquires.
- Loaded and unloaded goods using appropriate equipment, maintaining product integrity.
- Organised and packed vehicle to maximise space and protect cargo, reviewing paperwork and goods to ensure load matched customer orders.
- Kept up-to-date hours, distances and break times in delivery management software to follow company procedures.
- Completed delivery paperwork and logbooks, submitting to managers daily.
- Followed planned routes set by Transport Planners, effectively tailoring using GPS when delays occurred.
- Fostered a culture of safety and responsibility among peers through exemplary driving practices.
- Remained alert during long-distance driving for safe goods transportation.
- Navigated through diverse road conditions and weather, demonstrating excellent driving skills.
- Assisted in training new drivers on company procedures and HGV operation, enhancing team skills.
- Conducted basic inspections before starting long journeys, including tyre, brake and oil checks to prevent issues on route.
- Followed highway code and traffic laws throughout deliveries.
- Fostered a culture of safety and responsibility among peers through exemplary driving practices.
- Loaded and unloaded goods using appropriate equipment, maintaining product integrity.
- Organised and packed vehicle to maximise space and protect cargo, reviewing paperwork and goods to ensure load matched customer orders.
- Followed planned routes set by Transport Planners, effectively tailoring using GPS when delays occurred.
Logistics Operator
YP Furniture
Gainsborough , Lincolnshire
03.2008 - 03.2013
- Checked delivery paperwork matched quantities supplied, escalating discrepancies for swift correction.
- Oversaw loading and unloading processes, ensuring compliance with safety regulations.
- Scanned and processed pallets accurately, enabling correct onward transportation and storage.
- Organised warehouse space for efficient storage and easy access to goods.
- Planned and implemented onward shipping delivery to customers, consistently meeting target timeframes.
- Negotiated contracts with transport providers to secure cost-effective logistics solutions.
- Conducted thorough risk assessments and evaluations to determine safest and most efficient way to complete tasks.
- Managed return logistics for defective or unwanted products, coordinating with customer service teams to ensure customer satisfaction.
- Trained new staff members in logistics software and best practices, enhancing team productivity and knowledge.
Warehouse Forklift Operator
Rase Distribution
Wickedly Airfield , Lincolnshire
02.2005 - 03.2008
- Operated forklifts safely to transport goods and materials throughout warehouse, adhering to strict safety protocols.
- Operated forklift machinery safely, adhering to all health and safety regulations to minimise workplace accidents.
- Transported and stacked loads, prioritising load safety and security.
- Located and moved stock throughout warehouses using forklifts, pallets and crates.
- Communicated effectively with warehouse personnel and drivers to coordinate efficient loading and unloading schedules.
- Moved large, bulky items using fork lift vehicles with correct procedures.
- Removed stock from pallets to staging areas and reorganised into containers or new pallets based on listed destination.
- Kept in line with safety regulations by wearing hard hats, high viz and other PPE.
- Met standards and targets set by logistics team.
- Assisted with packaging and labelling of goods when required, supporting other warehouse operations.
- Loaded and unloaded goods from trucks, ensuring timely distribution to the appropriate departments.
- Maintained cleanliness and order in the forklift and loading areas, ensuring a safe and productive work environment.
- Maintained cleanliness and order within the work area, promoting a safe and productive environment.
- Managed inventory by accurately recording goods received and dispatched, contributing to stock control accuracy.
- Conducted daily equipment checks on forklifts to maintain optimal performance and report any malfunctions.
- Monitored and managed battery charge and fuel levels for forklifts, ensuring equipment was ready for operation.
- Used industrial plastic wraps and pallets to prepare goods for delivery.
- Inspected to verify received goods matched purchase orders.
- Loaded and unloaded delivery vehicles, carefully stacking and securing goods to prevent damage during transportation.
- Worked quickly to handle goods movements and meet continuous transport demands.
- Followed strict health and safety guidelines to minimise risk of accidents within the warehouse environment.
- Stored goods while maintaining easy access for retrieval.
- Participated in monthly stock takes, verifying physical stock against inventory records to identify discrepancies.
- Communicated effectively with team members and supervisors to address any issues promptly.
- Kept communications ongoing with supervisors, ensuring forklifts operated safely, without accidents or injuries.
- Collaborated with warehouse team to plan and execute efficient storage strategies, maximising space utilisation.
- Kept up-to-date on latest forklift operating procedures and safety regulations by attending regular training.
- Navigated through narrow aisles and tight spaces with precision, demonstrating high levels of forklift manoeuvrability.
- Assisted in periodic stock takes, identifying discrepancies and reporting findings to warehouse management.
- Drove vehicles with care between warehouse stockrooms and lorry loading docks.
- Collaborated with warehouse staff to organise stock in an efficient manner, maximising space utilisation.
- Maintained clear, tidy working environments for good housekeeping and team productivity.
Logistics Manager
Royal Air Force
King's Lynn, Norfolk
02.1990 - 02.2005
- Directed daily operations to achieve maximum efficiency and productivity.
- Managed logistics operations, coordinating transportation, warehousing, and inventory control to optimise supply chain efficiency.
- Delivered solutions to logistics problems while maintaining high levels of service within budgetary requirements.
- Responded to customer enquiries and complaints regarding delivery issues, maintaining high levels of customer satisfaction.
- Managed supply chain staff hiring, onboarding, training and appraisals.
- Coordinated forwarding transportation with external contractors.
- Scheduled transportation of outgoing goods to meet customer requirements.
- Led a team of 25 logistics personnel, fostering a culture of continuous improvement and professional development.
- Maintained required inventory levels at minimal cost.
- Settled conflicts concerning transportation, logistics systems and customer issues to minimise logistical issues and delays.
- Contributed to creation and implementation of best practice logistics policies to improve operational performance.
- Liaised with suppliers and customers on distribution of outward goods.
- Tracked inventory levels and optimised ordering strategies to meet availability needs whilst maintaining budget goals.
- Complied with legal, health and safety and import and export regulations.
- Resolved employee conflicts in most efficient manner and while following all company protocols.
- Managed, coached and developed high performing team to meet business objectives.
- Inspected labelling to guarantee correct parts reached correct customers at agreed time.
- Reordered and restocked at optimal times using data to record movement of goods.
Education
Scottish Qualifications Certificate - Technical drawing
Ballerup high school
East Kilbride, SLK01-1985
Scottish Qualifications Certificate - Arithmetic
Ballerup high school
East Kilbride, SLK01-1985
Skills
- Heavy vehicle operation
- Vehicle inspection
- Safety protocols
- Regulatory compliance
- Route planning
- GPS navigation
- Delivery documentation
- Defect reporting
- Cargo securing
- Problem solving
- Team training
- Dependable reliability
- Customer service
- Dispatch communication
- Relationship management
- Vehicle cleaning standards
- Risk assessment
Timeline
HGV Class 2 Driver
Allied Bakeries
03.2013 - 10.2026
Logistics Operator
YP Furniture
03.2008 - 03.2013
Warehouse Forklift Operator
Rase Distribution
02.2005 - 03.2008
Logistics Manager
Royal Air Force
02.1990 - 02.2005
Scottish Qualifications Certificate - Technical drawing
Ballerup high school
Scottish Qualifications Certificate - Arithmetic
Ballerup high school