Overview
Work History
Education
Skills
Timeline
Generic

Douglas Gregori

London

Overview

8
8
years of professional experience

Work History

Paralegal

Omni Tax Help
01.2024 - 01.2025
  • Conferred with clients and other involved parties to gather and track case information.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Conducted detailed client intakes and entered information into company database.
  • Edited and proofread legal documents to verify accuracy.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Revised and finalized letters, briefs, and memos.

Package Handler

FedEx
01.2024 - 01.2025
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed safety regulations to maintain safe work environment.

Customer Service Supervisor

The Home Depot
09.2016 - 09.2024
  • Coached employees through day-to-day work and complex problems.
  • Actively supported service associates by quickly responding to questions via phone and email and finding appropriate solutions to customer issues.
  • Coached team members to deliver hospitable, professional service while adhering to set service models.
  • Led regular customer service meetings to review progress identify challenges and provide feedback.
  • Researched and corrected customer concerns to promote company loyalty.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Implemented project management techniques to overcome obstacles and increase team productivity.

Education

Associate of Arts - Biology

Broward College
Fort Lauderdale, FL
04-2016

Skills

  • Exhibit preparation
  • Power of attorney
  • Exceptional writer
  • Document filing
  • Schedule development
  • Training and mentoring
  • Process monitoring and improvement
  • Operations management
  • Staff development
  • Policy enforcement
  • Attention to detail

Timeline

Paralegal

Omni Tax Help
01.2024 - 01.2025

Package Handler

FedEx
01.2024 - 01.2025

Customer Service Supervisor

The Home Depot
09.2016 - 09.2024

Associate of Arts - Biology

Broward College

Similar Profiles

CREATE PROFILE
Douglas Gregori