Dostonjon Azimov
Head Waiter
London
Summary
Energetic and customer-focused waiter with a proven ability to thrive in fast-paced dining environments. Highly adaptable to menu changes and company policies while consistently delivering top-tier service and quality. Successfully passed the probation test and was awarded "Employee of the Month" for exceptional performance and dedication to guest satisfaction. Strong communicator with a knack for resolving customer concerns efficiently. Well-organized, detail-oriented, and proactive in maintaining smooth restaurant operations through effective time management and side work preparation.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Head Waiter
The Wolseley
10.2023 - Current
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Managed food resources, memorized orders, and coordinated customer service.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
Waiter
Tas restaurant
04.2023 - 08.2023
- Welcome
- Welcoming is done promptly and by ALL staff members
- Take guests to the table and hand out the menu
- Offer/Recommend drinks
- Take/recommend/order Food
- Repeat Order
- Give Total, Offer Customer Card
- Take Money
- Take Name & Thank
Waiter
Anatolia restaurant
01.2021 - 09.2021
- Served high volumes of guests in fast-paced service environments with exceptional customer care
- Heregularlycheckedongueststoensuresatisfaction, upselling drinks, and side orders to increase revenue
- Restaurant, cleaning, preparation, readying appropriately for rst customer arrivals
- Welcomed guests with warmth and enthusiasm, recommending beverage and snack choices based on customer preferences
- Served more tables than previous averages in order to reduce customer waiting time
Education
Bachelor of Business Administration - Economists, Business Management
University of East London
05.2020 - Current
Skills
Food ingredients expert
Menu memorization
Spirits, wine, and food service
Extensive hospitality background
Special dietary requirements
Dining area maintenance
Tableside service
Order accuracy
Relationship management
Personal Information
- Date of Birth: 10/15/2000
- Gender: Male
- Marital Status: Married
Timeline
Head Waiter
The Wolseley
10.2023 - Current
Waiter
Tas restaurant
04.2023 - 08.2023
Waiter
Anatolia restaurant
01.2021 - 09.2021
Bachelor of Business Administration - Economists, Business Management
University of East London
05.2020 - Current