Dedicated professional with expertise in customer service, business administration, and problem-solving. Demonstrates a strong ability to enhance client satisfaction and streamline operations. Proven track record of effectively addressing complex issues and driving organisational success. Committed to continuous improvement and achieving career goals within dynamic environments.
Overview
25
25
years of professional experience
Work history
Exam invigilator
School 21
London, Newham
04.2025 - Current
Assisted in exam set up, creating an organised and conducive environment for candidates.
Promoted academic integrity with stringent monitoring during exams.
Played pivotal role in maintaining silence within the examination hall; thereby providing conducive atmosphere for examinees' optimal performance.
Liaised closely with exam coordinators for seamless conduct of examinations across multiple venues.
Office manager
Best Choice Lettings Agents Ltd
London, ENG
02.2012 - Current
Coordinated staffing needs and managed priorities to uphold timeliness and accuracy objectives.
Streamlined office workflow and administrative processes for efficient operations.
Provided outstanding service to customers, enhancing future business opportunities.
Created accurate office documentation and maintained updated spreadsheets for executive support.
Composed responses to routine letters while managing email correspondence effectively.
Oversaw rental property management, showcasing residential options to prospective tenants.
Promoted properties via networking and advertising strategies to increase visibility.
Delivered high-quality services by maintaining customer focus at all times.
Assistant Manager
Design and Build By Zolee Ltd
London, UK
04.2006 - 02.2012
Carried out day-to-day duties accurately and efficiently of productivity and progression.
Carried out day-to-day duties accurately and efficiently.
Provided excellent customer service leading to repeat business and customer loyalty.
Improved office efficiency, managing client correspondence, record tracking and data communications.
Welcomed guests and clients in upbeat and friendly manner.
Organised files, developed spreadsheets, faxed reports and scanned documents.
solicitor
Ministry of Agriculture
Budapest
01.2003 - 08.2004
Delivered initial legal advice to help clients recognise appropriate case pathways.
Devised individualised contracts and legal documentation to fulfil bespoke client requirements.
Provided knowledgeable advice covering land registry legal matters.
Offered helpful, informative legal advice to clients, colleagues and external practitioners.
legal administartor
Dr Reti Law firm
Budapest
04.2000 - 12.2002
Coordinated travel arrangements to facilitate smooth business trips.
Liaised with courts and other professionals for smooth case processes.
Prepared meeting agendas, enhanced effectiveness of team discussions.
Collaborated with legal team to prepare court documents.
Drafted legal correspondence, resulted in clear client communication.
Education
Juris Doctor - Law
University of Szeged
Szeged Hungary
01/1998 - 02/2004
Skills
Customer service
Business administration
Problem-solving
Results orientation
Conflict Resolution
Affiliations
In my spare time i am responsible for memberships at my son's swimming club, and at swimming competitions i am officiating
volunteering in parents association at my son's school