Summary
Overview
Work history
Education
Skills
Languages
Hobbies
Addtional Information
Timeline
Generic
DOROTEA PAY-AN

DOROTEA PAY-AN

Bedford,United Kingdom

Summary

Experienced and reliable professional with a strong background in sales, customer service, and care support. Proven ability to build lasting client relationships, manage daily operations, and deliver high-quality service. Skilled in communication, organisation, and problem-solving. Now seeking a stable role where I can contribute my experience and continue to grow.

Overview

23
23
years of professional experience

Work history

Independent sales Person

Savourway Health Solutions Ltd
Barnet
07.2017 - 04.2026
  • Coordinated cooking demonstration events and managed logistic
  • Handled bookings, customer enquiries, and scheduling
  • Supported sales team in delivering effective presentations
  • Maintained accurate records and communication systems

Dinner Show Coordinator

Bare necessity Health Solutions Ltd
Hitchin
07.2012 - 07.2017
  • Assisted in organising and coordinating cooking demonstration events for customers.
  • Supported scheduling bookings and logistics for in-home and group presentations.
  • Facilitated smooth delivery of product demonstrations for sales team.
  • Answered phone calls and arranged customer service.
  • Trained and assigned tasks to team members.
  • Managed CRM and information systems, maintaining accurate and sales records.
  • Supported sales team by ensuring smooth delivery of product demonstrations

Senior Support Worker

Geneva health International
London
04.2009 - 07.2014
  • Achieved improved patient mobility and independence through tailored assistance.
  • Enhanced safety measures through meticulous risk assessments
  • Maintained accurate records of client progress to ensure continuity of care.
  • Conducted risk assessments consistently, minimising potential hazards.
  • Administered medication as per prescriptions ensuring correct dosage at the right times.
  • Implemented safeguarding procedures diligently, fostering a secure environment.
  • Provided exceptional emotional support to clients, leading to improved mental health.

Senior Support Worker

Allied Care
Harrow On The Hill, Harrow
01.2003 - 04.2009
  • Provided high-quality care and emotional support to clients
  • Maintained accurate records and monitored client progress
  • Conducted risk assessments to ensure safety
  • Administered medication following correct procedures
  • Supported clients in daily activities to promote independence
  • Worked closely with healthcare professionals and team members

Acting Deputy Manger

Allied Care
Three Bridges, Crawley
03.2008 - 07.2008
  • Support the Home manger assist in the day-to-day running the care facility.
  • Coordinated cross-departmental workflows to streamline project delivery, resulting in improved schedule adherence and enhanced operational efficiency.
  • Streamlined staff scheduling to balance workload effectively, enhancing service consistency and reducing operational delays during peak care periods.
  • Streamlined reporting procedures to enhance data accuracy, which improved regulatory compliance and facilitated timely decision-making across care teams.
  • Enhanced client incident reporting procedures to improve response accuracy and elevate overall service quality across operations.

Education

Bachelor of Arts with Foundarion - Business Management

Bath Spa University, London
Bath
06.2023 -

Bachelor of Science - Midwifery

Lorma College
Philippines
06.1986 - 03.1988

Bachelor of Science - Social Work

Saint Lous University
Philippines
06.1984 - 03.1986

Skills

  • Customer service and client relationship management
  • Strong communication and interpersonal skills
  • Sales, negotiation, and lead generation
  • Organisation and time management
  • Problem-solving and decision-making
  • Team leadership and training
  • Administrative and record-keeping skills
  • Adaptability and reliability

Languages

English
Fluent

Hobbies

I love singing, making reels and shorts videos on cooking and other things that inspires and motivate others on their day-to-day routine. Still trying to figure out how to keep my plants robust.

Addtional Information

  • Available for immediate start
  • Flexible with working hours

Timeline

Bachelor of Arts with Foundarion - Business Management

Bath Spa University, London
06.2023 -

Independent sales Person

Savourway Health Solutions Ltd
07.2017 - 04.2026

Dinner Show Coordinator

Bare necessity Health Solutions Ltd
07.2012 - 07.2017

Senior Support Worker

Geneva health International
04.2009 - 07.2014

Acting Deputy Manger

Allied Care
03.2008 - 07.2008

Senior Support Worker

Allied Care
01.2003 - 04.2009

Bachelor of Science - Midwifery

Lorma College
06.1986 - 03.1988

Bachelor of Science - Social Work

Saint Lous University
06.1984 - 03.1986
DOROTEA PAY-AN