Dorjan Bokrugji
London,UK
Summary
Sales professional specializing in B2B and B2C environments, with a strong focus on lead generation and prospecting. Proven ability in cold calling and negotiation, consistently closing deals and overcoming objections. Excellent communication skills and rapport-building capabilities, supported by advanced proficiency in Microsoft Office tools. Dedicated to enhancing business growth through effective sales strategies.
Overview
5
5
years of professional experience
Work history
Sales Executive
Costco Wembley
London
03.2023 - 01.2026
- Achieved 110–130% of monthly sales targets in high-volume retail environment.
- Assisted 15–20 customers daily through needs-based questioning.
- Recommended products aligned with customer needs and value fit.
- Facilitated upselling and cross-selling by highlighting benefits.
- Converted first-time shoppers into loyal, repeat customers.
- Addressed objections related to pricing and alternatives effectively.
Business Development Associate
O2 Business
London
01.2022 - 02.2023
- Spearheaded achievement of 125%+ of monthly B2B lead and activity targets through strategic outbound prospecting.
- Oversaw management of 200–300 leads within HubSpot CRM with meticulous pipeline tracking.
- Facilitated discovery calls and qualified opportunities by leveraging BANT and SPIN methodologies.
Retail Sales Advisor
Curry's PC World
London
02.2021 - 05.2021
- Facilitated sales growth in mobile device accessories and service add-ons through customer engagement initiatives.
- Supported customer loyalty efforts by building trusted relationships through needs-based interactions.
- Assisted in increasing average order values via effective upselling techniques for warranties and accessories.
- Increased sales by 10%
Freelance Sales Copywriter
Dua Promote
London
06.2024 - 01.2026
- Spearheaded 70% increase in client website traffic through strategic development of conversion-focused copy.
- Cultivated engagement by implementing sales psychology techniques, including urgency and value framing in messaging.
- Optimised client communications by effectively articulating offers and positioning to boost sales performance.
Education
Sales & Funding Programme - Trading
Nova Funding
City of London 10.2023 -
Applied Science Level 3 (DDM) - Science
Harrow College
City of London 09.2019 - 05.2021
Skills
- B2B and B2C sales
- Lead generation and prospecting
- Cold calling and outreach
- Negotiation and closing
- Objection handling
- Clear communication and rapport
- Microsoft Office proficiency
Languages
English
Fluent
Albanian
Native
Affiliations
- Football,Gaming,Trading
Achievements
Silver Duke of Edinburgh Award
Nova Funding 100k Account
Achievements & Extras
- Silver Duke of Edinburgh Award
- Real Estate Internship
Timeline
Freelance Sales Copywriter
Dua Promote
06.2024 - 01.2026
Sales & Funding Programme - Trading
Nova Funding
10.2023 -
Sales Executive
Costco Wembley
03.2023 - 01.2026
Business Development Associate
O2 Business
01.2022 - 02.2023
Retail Sales Advisor
Curry's PC World
02.2021 - 05.2021
Applied Science Level 3 (DDM) - Science
Harrow College
09.2019 - 05.2021