Doris Abakim
Rochester,UK
Summary
Experienced and compassionate support worker with three years of experience,dedicated to enhancing the quality of life of vulnerable adults.Proven expertise in implementing person-centred care plans, managing medication administration, and managing challenging behaviours through approved positive behaviour management approaches. A proactive team player with effective communication skills and a strong willingness for continuous learning and training.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Mental Health Support Worker
Accomplish/Keys Group-Swansea
Swansea
06.2022 - 08.2025
- Provided person-centered support to residents in a mental health residential setting ,ensuring the health ,safety and welfare of the people we support.
- Administered medication according to mar chart.
- Prepared and implemented care plans,updated risk assessment, and maintained accurate daily records including health appointments and incidents logs.
- Organised one to one weekly and monthly meetings with people we support to set personal goals and monitor progress.
- Encouraged community inclusion by supporting residents to plan and engage in a range of social activities,opportunities and events.
- Supported residents in developing life skills to aid independence.
- Provided residents with emotional,physical and personal support.
- Maintained effective communication with multi-disciplinary teams on residents' behalf.
Business Owner
Collectibles by Nessa-Lagos
Lagos
03.2021 - 02.2022
- Developed business strategies to exceed revenue goals.
- Organised promotional campaigns
- Checked business financial records regularly to identify and solve issues.
- Established resources for recordkeeping and sale processes.
Store Manager
Vera's Place-Lagos
Lagos
05.2020 - 01.2021
- Monitored budget adherence and promoted expense control through loss prevention strategies and accurate inventory management.
- Maintained high standard in merchandising, security and visual representation.
- Managed customer experience with a close eye on customer and team member interactions, touch points and methods of engagement.
- Supervised inventory audits, sales reporting and financial reconciliation.
Human resources administrative manager
Integrated Applications Engineering Ltd-Lagos
Lagos
04.2018 - 04.2020
- Supported employees in making informed decisions and completing tasks.
- Prepared and submitted several bidding contract applications to multiple government agencies, multinationals and oil and gas companies.
- Carried out payroll administration by organising relevant data including hours, absences and bonuses.
- Mediated personnel dispute as link between management and employees.
- Oversaw proper documentation and bookkeeping of company records.
- Facilitated office meetings to discuss and address team issues.
- Oversaw recruitment processes to attract high-quality candidates.
- Represented organisations at seminars, conferences and business events.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used Microsoft Word and other software tools to create documents and clear communications.
Education
Post Graduate study - Public Health and Health promotion
Swansea University
Swansea, Wales 01.2022 - 07.2024
Bachelor's - Microbiology
University of Lagos
Lagos 09.2013 - 09.2017
Skills
- Care plans
- Time management
- Dementia care
- Empathy and understanding
- Behaviour management and deescalation
- First aid
- Meal preparation
- Medication administration (3 years)
- Mental health
- Basic life support
- Communication skills
- Microsoft Office
- Care management software
Certification
- Basic first aid August 2018 to Present Basic first Aid Certificate awarded by Nigerian Red Cross Society. Inducted into the Nigerian Red Cross Society August 2018.
- HSE 1,2 and 3 certificate 2018 to Present Certificates awarded by The Chartered Institute of Environmental Health and Safety, UK.
- Social Care Wales
References
References available upon request.
Additional information
- Social care wales registered
- All training under Health and social care including prevention and management of violence and aggression
Awards
TOTAL E-learning for External Staff on the Prevention of Corruption. 2020 Certificate of Achievement from Total Nigeria PLC.
Volunteer Experience
Nigerian Red cross-Lagos, Volunteer Worker, Lagos, 06/2018-08/2018.
- Distributed medical supplies to people in need.
- Administered first aid to the injured and sick.
- Participated in weekly sensitization programmes.
- Participated in community outreach programmes.Attended weekly training on CPR methods and basic first aid.
- Obtained a basic first aid and CPR certificate and inducted into the Nigerian Red Cross association.
Timeline
Mental Health Support Worker
Accomplish/Keys Group-Swansea
06.2022 - 08.2025
Post Graduate study - Public Health and Health promotion
Swansea University
01.2022 - 07.2024
Business Owner
Collectibles by Nessa-Lagos
03.2021 - 02.2022
Store Manager
Vera's Place-Lagos
05.2020 - 01.2021
Human resources administrative manager
Integrated Applications Engineering Ltd-Lagos
04.2018 - 04.2020
Bachelor's - Microbiology
University of Lagos
09.2013 - 09.2017