Summary
Work History
Education
Skills
Hobbies
Timeline
Generic

Dorian Rzasa

London,ENG

Summary

I know that i am the right person for this job. This job needs a disciplined , personable and adaptable individual with strong communication and problem-solving skills. I am well-versed in understanding and addressing customer needs, complemented by strong interpersonal and problem solving skills. I am committed to enhancing customer experiences and fostering a positive environment for myself and my colleagues.

Work History

Customer Services, Local Welfare Assistance

To Whom It May Concern

I am currently a year 11 student at Villiers High School.

My predicted grades for my Gcses are:

English language-6

English literature-6

History-5

Maths-7

BTEC Sports-L2 Merit

Psychology-4

Religious education-5

Combines Science- 4-4


I have had previous work experience at Villiers High School were i was assisting in the Physical Education department. This mainly involved me planning and leading sports sessions with students in the years below, motivating students to fulfill their potential and

providing individualised support to students who

face challenges or setbacks


I have also worked part-time as an Email copywriter in my dads business SD GENERAL UK LIMITED. My experience whilst working there was made up of me supporting customers through channels such as email or on phone. Additionally, I identified, monitored and resolved potential problematic customer issues which has allowed the business to run smoother and more efficiently.



Education

Currently in My Final Year of High School -

Villiers High School
London , England

Skills

  • Complaint handling
  • Assertiveness
  • Live chat support
  • Multiple time Muay thai and Kickboxing champion
  • Empathetic towards customers
  • Cash handling
  • Email management
  • Customer consultation

Hobbies

I currently train and compete in Muay Thai and kickboxing. I train 6 days a week and have been training for around three and a half years.

I have won many championships , my most recent one being the ISKA British championships , where i got first place in Muay Thai and second place in kickboxing.


Timeline

Customer Services, Local Welfare Assistance

To Whom It May Concern

Currently in My Final Year of High School -

Villiers High School
Dorian Rzasa