Dorene Iweadigho
Nottingham ,Nottingham
Summary
Friendly student with polite, professional manner seeks customer-facing administration role. Committed to achieving excellent service standards through good communication and responsive support. Learns quickly and takes direction well to achieve tasks to instructions. Enthusiastic student offers positive can-do attitude to fast-paced mail sorting role. Follows instructions exactly to achieve tasks as directed. Works quickly with attention to detail for punctual, precise delivery preparations. Dependable Mail Sorter offers good attention to detail and excellent timekeeping to role in high-volume sorting office. Works with speed and accuracy for productive, timely sorting operations. Physically fit for safe manual lifting.
Dedicated and energetic housekeeping professional who works well in fast-paced, high-volume environments. Reliable and responsible with positive attitude.
Overview
4
4
years of professional experience
Work history
Restaurant cashier
Amir
Nottingham, Nottinghamshire
2025.08 - Current
- Relayed customer feedback to management for continuous improvement measures.
- Coordinated effectively with kitchen staff to manage order flow smoothly.
- Packaged takeaway meals, enhancing customer convenience.
- Maintained a calm demeanour during peak hours to ensure excellent service.
- Upheld company policies whilst dealing with customers for consistent service delivery.
- Ensured cleanliness of restaurant area with regular sweeping and mopping.
- Processed card and cash payments accurately to prevent losses.
- Facilitated smooth operations during busy periods with multi-tasking abilities.
- Greeted all customers cheerfully, creating a welcoming environment.
Receptionist
Rob
Wollaton, Uk
2023.08 - 2024.03
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Kept reception area clean and neat to give visitors positive impression of company.
- Delivered front of house duties with warm and professional manner.
- Kept reception area clean and organised to uphold professional office reputation.
- Managed high volume of incoming calls from multi-line telephone system and documented messages.
- Coordinated housekeeping staff to prepare rooms for guest arrivals.
- Supervised 4+ housekeeping staff.
Housekeeping
Rob
Wollaton, Uk
2023.08 - 2024.03
- Facilitated efficient running of housekeeping operations by producing accurate room status reports in Oracle.
- Secured guest rooms after performing housekeeping services.
- Coordinated housekeeping teams to maintain fresh linen, towels and cleanliness standards.
- Ensured arrivals list was up-to-date, communicating changes to housekeeping and restaurant teams.
- Kept work areas clean, tidy and hazard-free, maintaining high standard of housekeeping.
- Coordinated 4+ housekeeping staff to prepare rooms for guest arrivals.
Accommodations reception
Lusayo
Nottingham , Nottinghamshire
2022.10 - 2022.12
- Consolidated sorted mail in staging bay, improving efficiency of loading operations.
- Packed mail cages daily in line with established practice.
- Programmed and maintained parcel sorting machine daily.
- Operated scanner device, inputting mail items for tracking.
- Loaded and unloaded lorries, working fast with team to meet goals.
- Operated mail sorting machinery, including setup and safety checks.
- Sorted out 25+ people parcels in busy days
Education
SVQ Level 3 - Health and social
Inspire learning
Stapleford2023-09
GCSEs - Science
The Trinity catholic School
Nottingham, Nottinghamshire2020-06
GCSEs - English
The Trinity catholic
Nottingham, Nottinghamshire2020-06
GCSEs - Maths
The Trinity catholic School
Nottingham, Nottinghamshire2020-06
GCSEs - Religious Education
The Trinity catholic School
Nottingham, Nottinghamshire2020-06
GCSEs - History
The Trinity catholic School
Nottingham, Nottinghamshire2020-06
GCSEs - Dance
The Trinity catholic school
Nottingham, Nottinghamshire2020-06
GCSEs - Drama
The Trinity catholic School
Nottingham, Nottinghamshire2020-06
Skills
- Labelling
- Handheld scanner operation
- Parcel picking
- Parcel sortation techniques
- Hand sorting
- Handling customer
- Housekeeping
- Pre sort assessment
- Mail cage packing
- Mail scanning device operation
- 10-25 kg lifting
- Technical device usage
- Change giving
- Receipt issuing
- Electronic payments handling
- Discount application
- Product stocking
- Adaptability to shift changes
Languages
Italian
Advanced
C1
Igbo
Intermediate
B1
English
Fluent
Timeline
Restaurant cashier
Amir
2025.08 - Current
Receptionist
Rob
2023.08 - 2024.03
Housekeeping
Rob
2023.08 - 2024.03
Accommodations reception
Lusayo
2022.10 - 2022.12
SVQ Level 3 - Health and social
Inspire learning
GCSEs - Science
The Trinity catholic School
GCSEs - English
The Trinity catholic
GCSEs - Maths
The Trinity catholic School
GCSEs - Religious Education
The Trinity catholic School
GCSEs - History
The Trinity catholic School
GCSEs - Dance
The Trinity catholic school
GCSEs - Drama
The Trinity catholic School