DOREEN BONNGANI NCUBE
Carer / Support worker
Huddersfield,UK
Summary
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Firm understanding of accessibility needs and resources. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives.
Overview
32
32
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Carer/ Support Worker
Constant Healthcare
United Kingdom
2022.11 - Current
- Providing physical and emotional support, employing compassionate care to help individuals achieve their full potential
- Minimising 80% hospital admissions by observing service users' reactions to medication and treatments, promptly reporting abnormalities to healthcare team
- Managing aggressive and threatening behaviour, working with clients suffering mental health disorders
- Continuously promoting best practices in health, safety and security to safeguard service user welfare
- Promoting personal wellbeing and independence, building service user confidence through social and community interaction
- Maintaining client dignity and respect throughout personal care support, including dressing, showering and toileting
- Using moving and handling skills to facilitate safe transfers on mobility-impaired service users while promoting dignity and independence
- Administering medications and treatments in line with medical instructions and best clinical practice
- Providing ongoing companionship and supportive listening to build positive rapport and help combat loneliness
- Monitoring and recording vital signs, raising causes of concern to appropriate personnel
- Establishing turning and repositioning routine for bedridden service users that led to 80% reduction in reported bedsores
- Controlling and administering medication, establishing reminders to ensure 100% on-time intake
- Documenting and reporting service user care data into electronic charts with 100% accuracy.
Family Carer
Informal
Zimbabwe
2022.05 - 2022.10
- Provided on-call assistance to elderly grandmother with dementia 24/7
- Cooked, cleaned and provided companionship to grandmother
- Cared for wounds and pressure sores to prevent infection
- Prevented 90% accidents and falls by ensuring cleanliness and tidiness of grandmother's house
- Avoided negative drug interactions through 100% accurate medication reminders
- Improved nutrient intake, serving food to cater for range of needs, including modified texture diets
- Maintained grandmother's independence by helping with daily living needs, including personal care and mobility assistance
- Enhanced quality of life of grandmother with dementia by planning and delivering meaningful, appropriate activities
- Prioritised person-centred care to maximise independence for grandmother with dementia and limited mobility.
Retail Manager
International Travel Shops
Zimbabwe, Zimbabwe
2003.01 - 2022.04
System Administrator
Global Village
Zimbabwe
1998.01 - 2002.12
OTC Consultant
QV Pharmacy
Zimbabwe
1994.12 - 1997.12
Sales Assistant
HM Barbour Departmental Store
Zimbabwe
1992.01 - 1994.11
Education
A-Levels -
Highfield High School
Zimbabwe 1990.02 - 1991.11
Skills
- Medication administration
- Personal care
- Critical thinking
- Time management
- Team player
- Empathy
- Risk assessment
- Excellent communication skills
- Intervention techniques
- Elderly care
- Safeguarding vulnerable adults
- Continence management
- Food hygiene
- Conflict management
- Dementia awareness
- Hoist operation
- Compassionate communication
- Mobility assistance
Certification
- Tonganyika Trust- Nurse Aid Training
- Florence Care Certificate - UK
- ZIMHOST -Customer service training workshop
- ZIM VISION CARE - training on dispensing and fitting sunglasses
- Zimbabwe National Chamber of Commerce - Customer Care training
- Community Health and Empowerment Network - training on HIV and Aids, conflict management and communication.
Languages
English
Personal Information
Nationality: Zimbabwean
Timeline
Carer/ Support Worker
Constant Healthcare
2022.11 - Current
Family Carer
Informal
2022.05 - 2022.10
Retail Manager
International Travel Shops
2003.01 - 2022.04
System Administrator
Global Village
1998.01 - 2002.12
OTC Consultant
QV Pharmacy
1994.12 - 1997.12
Sales Assistant
HM Barbour Departmental Store
1992.01 - 1994.11
A-Levels -
Highfield High School
1990.02 - 1991.11