DORCAS KILABI
Summary
Multilingual professional, fluent in English, French, and Swedish, with a strong aptitude for learning and utilising software. Proficient in Microsoft Office Suite, Google Workspace, Opera, Aztec, and Ambiance. Confident in adapting to new technologies and tools. Career goals include leveraging language skills and technical proficiency to enhance communication and operational efficiency within diverse environments.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Receptionist
Travelodge
Salford
2026.02 - 2026.04
- Managing front desk, customer service, check ins/outs, allocating rooms to guests through Opera.
- Answering phone calls, emails, reservations, guest records, and personal information.
- Preparing invoices as well as handling daily cash and card transactions through Excel and Zonal.
Warehouse Administrator
Staffline/DHL
Heywood, Manchester
2025.08 - 2026.02
- Handled shipping documentation, providing accurate record keeping.
- Coordinated with logistics team for smooth delivery of goods.
- Managed daily administrative tasks to maintain smooth warehouse functioning.
Temporary Administrator
Logistics People
Heywood
2025.03 - 2025.08
- Completing data entry for trucks and trailers through Aztek.
- Processing documents and maintaining accurate records.
- Coordinate and dispatch drivers.
- Managing queries via phone and email and assisting with daily logistics operations as needed.
Food and Beverage Assistant
IKEA
Greenwich
2023.05 - 2025.01
- Food handling; cooking, serving and cleaning in restaurant and cafe area.
- Handling cash and card transactions through internal IKEA software.
- Maintaining high COSHH, safety, and sustainability standards.
Warehouse Team Leader
JD Williams
Ashton-Under-Lyne
2021.09 - 2023.05
- Support daily operational needs as directed by managers.
- Demonstrate strong teamwork, reliability, and attention to detail.
- Maintaining workplace harmony, resolving issues, and delegating tasks.
Education
Bachelor of Science - Business Management and Marketing
University of Roehampton
London, UK 2023.09 - 2024.05
Level 5 Associate Diploma - People Management
CIPD
Online 2022.11 - 2023.11
Higher National Diploma - Business Administration
EU Business School
Munich, Germany 2020.09 - 2022.05
Level 3 Diploma - Humanities (Languages)
Kunskapsgymnasiet
Stockholm, Sweden 2017.08 - 2020.06
Skills
- Fluent in English, French, Swedish, and Lingala
- Confident learning and using software
- Microsoft Office/Teams, Excel, PPT, Word, Outlook, and Google Workspace, Opera, Aztec, Ambiance
- Full driving licence
Timeline
Receptionist
Travelodge
2026.02 - 2026.04
Warehouse Administrator
Staffline/DHL
2025.08 - 2026.02
Temporary Administrator
Logistics People
2025.03 - 2025.08
Bachelor of Science - Business Management and Marketing
University of Roehampton
2023.09 - 2024.05
Food and Beverage Assistant
IKEA
2023.05 - 2025.01
Level 5 Associate Diploma - People Management
CIPD
2022.11 - 2023.11
Warehouse Team Leader
JD Williams
2021.09 - 2023.05
Higher National Diploma - Business Administration
EU Business School
2020.09 - 2022.05
Level 3 Diploma - Humanities (Languages)
Kunskapsgymnasiet
2017.08 - 2020.06