Dorcas Dhliwayo
Eastbourne
Summary
Accomplished Care Assistant with a proven track record at Quality Healthcare Agency Limited, excelling in compassionate care and medication management. Demonstrated ability to enhance patient recovery and comfort, adept in mobility assistance and maintaining client confidentiality. Skilled in time management, ensuring efficient care delivery and adherence to healthcare regulations. Warmhearted Care Assistant who possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in Palliative care. Collaborative team player with strong clinical and interpersonal skills.
Overview
2
2
years of professional experience
Work History
Care Assistant
Quality Healthcare Agency Limited
05.2023 - Current
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Organize and layout medication for clients.
- Schedule client appointments and transport clients for errands and doctor's visits.
- Follow family and healthcare plans and complete therapy activities with clients.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Documented patient's mental status, sleep, and eating patterns in medical record books.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Assisted patients with mobility issues on request.
Certified Nurse Aide
Makumbi District Hospital
04.2022 - 03.2023
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Monitored vital signs and reported changes to nurses for timely intervention.
- Enhanced patient satisfaction by consistently meeting emotional needs through compassionate listening and empathetic support.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Preparing ,cleaning and disinfecting hospital examination rooms.
- Facilitated efficient communication between healthcare professionals during shift handoffs by providing accurate updates on patient status.
- Facilitated patient transfers and repositioning, ensuring safety and comfort.
- Ensured compliance with regulatory standards by adhering to infection control protocols.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
No Degree - Nurse Aide
St John Ambulance
Harare, Zimbabwe03.2022
Bachelor of Science - Degree in Social Work
Women's University in Africa
Harare, Zimbabwe12.2021
No Degree - Diploma in Social Work
Women's Univesity in Africa
Harare, Zimbabwe12.2018
Skills
- Recording vital signs
- Compassionate care
- Mobility assistance
- Client confidentiality
- Time management
- Medication management
- Safe manual handling skills
- End of life care
- Adhering to all regulation and policies
- Preparation of nutritional meals
- Inter personal skills
Additional Information
Driver's License
Care Certificate
Valid Police clearance
IELTS English evaluation
Valid Passport
References
Available Upon Request
Timeline
Care Assistant
Quality Healthcare Agency Limited
05.2023 - Current
Certified Nurse Aide
Makumbi District Hospital
04.2022 - 03.2023
No Degree - Nurse Aide
St John Ambulance
Bachelor of Science - Degree in Social Work
Women's University in Africa
No Degree - Diploma in Social Work
Women's Univesity in Africa
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