Dorah Stephen Mpapasingo
Llangefni,Isle of Anglesey (Ynys Mon)
Summary
Dedicated professional with expertise in providing emotional support and positive reinforcement to youth and children in custodial settings. Demonstrates strong interpersonal skills, effectively engaging with children, young people, the elderly, and families through empathy and attentive listening. Proficient in communication and presentation skills, with a solid command of Microsoft Excel. Committed to delivering high-quality home and personal care services while maintaining clear reporting standards.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work history
Domestic Assistant
Ceris & Glyn Menai Fairways-Bangor
Bangor
08.2025 - 04.2026
- Cleaning: Dusting, sweeping, vacuuming, mopping, cleaning windows and mirrors, sanitising bathrooms and cleaning residents' rooms.
- Communication: Reporting issues to supervisors and cooperating with other staff.
- Offered companionship during leisure time for emotional support and social interaction.
- Addressed minor repairs immediately, preventing further damage or deterioration.
- Ensured occupants' comfort through careful attention to detail in cleaning and tidying rooms.
Social Welfare Officer
Ministry of Community Development Gender, Women and Special Group
Dodoma, Tanzania
01.2023 - 11.2024
- Coordinating and managing Operation of Training Colleges and Training for upbringing, development and active development of young children.
- Care services for elderly and vulnerable people.
- Mental health and psychosocial support services.
- Prepare and implement programs for early childhood education.
- Conduct inspection and monitoring of services provided in Day Care Centres.
- To sensitize Community about Procedures for Establishment and Registration of Day Care Centres for young children.
- To conduct social inquiry into why some children require placement in children's home.
- To issue operation license to Children's Homes owners.
Counsellor
The Sickle Cell Youth Foundation
Mwanza, Tanzania
01.2018 - 11.2020
- Provided one-on-one and group counselling and guidance sessions for young people coping with emotional, physical and social challenges of sickle cell diseases.
- Conduct testing for Sickle cell diseases.
- Offered guidance and help to youth manage feelings of anxiety and frustration related to their condition.
- Worked closely with medical teams and social workers to educate young people within healthcare and communities to provide coordinated care.
- Ensured safety of vulnerable youth, following safeguarding protocols.
Education
Bachelor of Arts - Sociology
The University of Dodoma
Tanzania 10.2019 - 07.2022
Skills
- Fluent in English with verbal and written communication
- Skilled in giving positive reinforcement and emotional support to youth and children in custodial environment
- Good interpersonal relations with children, young people, elderly and families, showing empathy, listening attentively and clear reporting
- Home care
- Personal care
- Microsoft Excel
- Presentation skills
- Communication skills
TRAINING
- Dementia Awareness
- What is dementia.
- Types and their causes.
- Symptoms.
- How dementia is diagnosed and importance of early diagnosis.
- Factors that may increase the risk of dementia and how to reduce them.
- Understand how dementia is treated.
- How to support those with dementia.
- Health and Safety Awareness
- Risk assessment
- How to identify and control risks from common hazards in a health and social care setting.
- Understanding of the procedures for responding to accidents and incidents in the setting.
Timeline
Domestic Assistant
Ceris & Glyn Menai Fairways-Bangor
08.2025 - 04.2026
Social Welfare Officer
Ministry of Community Development Gender, Women and Special Group
01.2023 - 11.2024
Bachelor of Arts - Sociology
The University of Dodoma
10.2019 - 07.2022
Counsellor
The Sickle Cell Youth Foundation
01.2018 - 11.2020