Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline
AdministrativeAssistant
Dontay Wells

Dontay Wells

Macon

Summary

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Overview

8
8
years of professional experience

Work History

Store Manager

CVS Pharmacy
Macon/Warner Robins
03.2022 - Current
  • Teamed up with Pharmacy Manager for optimum business financial performance.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Implemented strategies to increase customer satisfaction levels and build brand loyalty.
  • Hired and trained positive, enthusiastic employees to boost talents of retail team.
  • Monitored employee performance and identified performance gaps for corrective action.

Shift Supervisor

CVS Pharmacy
Macon
08.2018 - 03.2022
  • Elevated sales through effective merchandising techniques.
  • Processed returns and exchanges according to established guidelines while ensuring customer satisfaction.
  • Coordinated promotional activities such as advertising campaigns, special offers and discounts to increase sales volume.
  • Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
  • Oversaw daily cash handling procedures, ensuring accuracy in transactions and deposits.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Cashier

CVS Pharmacy
Noblesville
08.2016 - 08.2018
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Checked personal identifications during alcohol and tobacco sales.
  • Welcomed customers, offering assistance to help find store items.
  • Stocked shelves with merchandise when needed.

Education

High School Diploma -

Noblesville High School
Noblesville Indiana
05-2015

Skills

  • Payroll management
  • Financial operations management
  • Store operations oversight
  • Problem-solving
  • Customer service management
  • Performance metrics evaluation
  • Outstanding communication skills
  • Loss prevention
  • Leadership development
  • Verbal and written communication
  • Project management
  • Cash management
  • Performance monitoring
  • Profit and loss management
  • Inventory control
  • Scheduling
  • Hiring management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Career advancementWork-life balance401k matchPaid sick leavePersonal development programsTeam Building / Company RetreatsHealthcare benefits

Timeline

Store Manager

CVS Pharmacy
03.2022 - Current

Shift Supervisor

CVS Pharmacy
08.2018 - 03.2022

Cashier

CVS Pharmacy
08.2016 - 08.2018

High School Diploma -

Noblesville High School

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Dontay Wells