DONNA TUCK
Lincoln
Summary
I'm Hardworking, enthusiastic and workwell as a team. Im always willing to learn new skills. I'm responsible and reliable, ready to support the team. Im dedicated and up for any challenge, with the intention to deliver excellence team work and customer service.
Overview
26
26
years of professional experience
Work History
Cleaner and customers service
Everlast and card factory
02.2024 - 01.2025
- Operated floor cleaners and buffers
- Deep cleaned floors by shampooing, hoovering, mopping and sweeping surfaces
- Followed sanitisation, health and hygiene regulations
- Carried out cleaning tasks as instructed within tight timeframes and to high-quality standards
- Completed cleaning projects on time, maintaining customer satisfaction and loyalty
- Followed established HSE procedures for chemicals and PPE use
- Engaged in outdoor cleaning tasks, including litter picking and leaf blowing, to maintain exterior neatness
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Care Assistant
Osjct
01.2023 - 02.2024
Care Assistant
Country court care
08.2017 - 12.2022
- Completed documentation of care daily and activities for the residents
- Daily information such as mood changes, mobility, eating and daily inputs and outputs
- All ways have a positive attitude and a smile on my face no matter how hard the shifts can get
- Maintain excellent standards of service
- Delivered an exceptional level of service to each resident by listening to concerns and answering questions to the best of my knowledge
- Delivered a friendly and fast service to the residents on every shift
Stay at Home Mum
Home Maker
10.2004 - 08.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Chip Shop Assistant
Yates
06.2004 - 10.2004
- Greeted customers with a smile
- Ensured takeaway orders met high standards, quality-checking orders before being served to customers
- Maintained a clean and tidy area
Bar Staff
Bombay restaurant
02.2001 - 03.2001
- Upheld high standard of cleanliness in all work areas
- Processed cash, and credit card
- Took orders on alcohol and soft drinks
Cleaner
Debenhams
07.1999 - 01.2000
- Cleaned and disinfected surfaces using cleaning products, maintaining health and hygiene
- Vacuumed, swept, mopped and polished floors
- Clean toilets and sinks
Education
NVQ Level 1 - Mathematics
Lincoln college
Lincoln, Lincolnshire01.1999
NVQ Level 1 - English
Lincoln college
Lincoln, Lincolnshire01.1999
NVQ Level 2 - Food tech
Lincoln college
Lincoln, Lincolnshire01.1999
Skills
- Can work well in a team environment
- Moving and handling skills
- Good communication skills
- Money handling/ till work
- Time management
Timeline
Cleaner and customers service
Everlast and card factory
02.2024 - 01.2025
Care Assistant
Osjct
01.2023 - 02.2024
Care Assistant
Country court care
08.2017 - 12.2022
Stay at Home Mum
Home Maker
10.2004 - 08.2017
Chip Shop Assistant
Yates
06.2004 - 10.2004
Bar Staff
Bombay restaurant
02.2001 - 03.2001
Cleaner
Debenhams
07.1999 - 01.2000
NVQ Level 1 - Mathematics
Lincoln college
NVQ Level 1 - English
Lincoln college
NVQ Level 2 - Food tech
Lincoln college
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