Donna Thomson

Retail Sales Assistant

• Help customers with information on stock and purchases of Homewares
• Measure and cut items of stock for customers
• Order and restock from supplier
• Help with the restock of the food and stationery aisle's when required

PDC Driver

• Collect prescribed medicines from store and deliver to care homes and public properties
• Collect prescriptions/repeat slips from Doctors/Store and deliver to Doctors/Store
• Follow route given on paperwork/handheld device and update information
• Responsible to check and keep vehicle in a roadworthy condition

Admin Assistant/Scheduler

• Updating and maintain appointment schedule
• Booking and allocating jobs manually from holding area
• Answering client and tenant queries and arranging appointments for repairs to be carried out via phone and email
• Update and maintain in-house computer system

Procurement/Depot Administrator Dates Aug 2010-Nov 2011

• Raise, control and maintain all purchase orders required for the depot via the In-House Database
• Parts/materials/van stock ordering
• Organise Equipment hire
• Control Petty Cash
• Prepare daily work folders

Day2Day Co-Ordinator Apr 2006-Aug 2010

• Support a team of supervisors to organise reactive repairs for clients
• Analyse and monitor various difficulties with regards to client orders, i.e. the ordering of parts, jobs on hold, no access, extension of times
• Organise and assist the supervisors to ensure that the correct work is given to operatives and to ensure that targets are met
• Communicate with clients and tenants via telephone or correspondence
• Update and maintain the in-house computer system

Depot Administrator Jun 2004-Apr 2006

• Create and monitor client order's
• Organise and assist the supervisor with the allocation of work
• Communicate with client's and tenants via telephone or correspondence
• Update and maintain the in-house computer system
• Collate/collect operative timesheets for head office
• Maintain the holiday/absence planner for the depot staff
• Assist supervisor with month end invoicing and operatives price work information

Benefits Clerk

• Responsible for allocation of all incoming mail and documents
• Assist in the maintenance of new and ongoing claims as part of a team
• Deal with enquiries from colleagues and other departments
• Update and maintain information using a computerised system to verify information and records.